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FREEZING WHEN USING DESICATED GRAPHICS CARD (VIDEO MEMORY MANAGEMENT INTERNAL)

Guest Tulio Ramírez Velázquez

By Guest Tulio Ramírez Velázquez
in Microsoft Products Support & Discussions

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Guest Tulio Ramírez Velázquez

Guest Tulio Ramírez Velázquez

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Hello guysI have a surface laptop studio with an i7, iris XE and Rtx 3050ti laptop gpu.For the last couple of weeks I have been struggling with constant freezing so I decided to check it out, and found out that it mostly happens when the dedicated gpu starts being used. I have updated drivers, uninstalled drivers all together trough DDU. Updated firmware, reset pc, test ram, tested graphics card, but nothing seems to work.I also have got the bsod with the message video memory management internal.Thank you

 

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