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OneDrive and INFO2 files problem

Guest Doug 1

By Guest Doug 1
in Microsoft Products Support & Discussions

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Guest Doug 1

Guest Doug 1

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I'm trying to back-up my laptop files to OneDrive (for the first time) but it has paused and a message says"Preparing to upload. 2 files will back up when closed. We'll try to back them up after they're closed.Or you can close them and select "Finish back up". INFO2 INFO2."I don't know where to find and close these two files. Can you help please?

 

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