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Canon Pixma MG5422 all in one will not function with new PC. Running Windows 10 on both, I have updated drivers but still will not print, any suggest

Guest Neil95662

By Guest Neil95662
in Microsoft Products Support & Discussions

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Guest Neil95662

Guest Neil95662

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I recently upgraded from a 2012 Gateway desktop to a refurbished 2017 Dell Optiplex. Both run Windows 10, however my Canon Pixma MG5422 all in one device will not print on newer desktop. I've downloaded updated Canon drivers but continue to get printing error message. I have followed the Canon instructions in connecting but Dell will not communicate with printer. Any suggestions?

 

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