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I have a PIN Problem with One Drive

Guest Alvin Price

By Guest Alvin Price
in Microsoft Products Support & Discussions

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Guest Alvin Price

Guest Alvin Price

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I have a PIN setup; it's 6 digits and I have entered it several times on my cellphone to authenticate. However, when I try and sign on to One Drive one my Surface Pro, the system only allows 4 digits and I cannot sign in. I tried several times choosing "Forgot My PIN" but the solution offered is not available when I sign in on the phone. PLEASE HELP!

 

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