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Fingerprint recognition (Windows Hello) suddenly not working, can someone please help?

Guest Andrew Fischer2

By Guest Andrew Fischer2
in Microsoft Products Support & Discussions

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Guest Andrew Fischer2

Guest Andrew Fischer2

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Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. My device and all drivers are up to date, I have tried restarting as well as uninstalling and reinstalling drivers, can someone please help

 

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