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Everything freezes up after closing a game and cannot shut down or restart computer.

Guest Jarrod Dent

By Guest Jarrod Dent
in Microsoft Products Support & Discussions

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Guest Jarrod Dent

Guest Jarrod Dent

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This issue has only recently started occurring for me and prevents me from interacting with any application window or anything other than some taskbar icons that do not function correctly. I can open the taskbar search but it does not work and I can open the start menu but cannot shut down or restart my computer and have to press a button on my PC. I have an i7 3770, GTX 1650, and 16GB DDR3 RAM if that helps. Please see this video of the problem to understand exactly what occurs. I have tried restarting my PC and turning it off at the wall to no avail.

 

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