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Random PCs configuered with Yubikey have stopped sign in and ends with error"You can't sign in to this account, please try a different account"

Guest Vir Vaghela

By Guest Vir Vaghela
in Microsoft Products Support & Discussions

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Guest Vir Vaghela

Guest Vir Vaghela

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Hi!We have applied Yubikey login to all our generic account PC in the organisation with PIN & touch login. after 3-4 months, some random PCs are unable to sign in and comes up with error "You can't sign in with this account, please try a different account" . Other PC configured with same account and Yubikey have no issue. this has happened to 2-3 random PCs recently. I would like to know the fix before we started getting issues with other PCs.The only work around now is we have to remove the security key using other PC's working key as 2fa and readd/resetup it.***Moved from Windows / Windo

 

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