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After Windows11 24H2 update , login failure with Windows Hello

Guest Vlad 000437832

By Guest Vlad 000437832
in Microsoft Products Support & Discussions

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Guest Vlad 000437832

Guest Vlad 000437832

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Hi,After some of my laptop devices automatically updated to 24H2, some users have problems login in using regular methods ( fingerprint, pin, face recognition ) basically all that are managed by Windows Hello. If on the same laptop they try to connect with "Other user" option, inserting email and password, the login is successful. After this, all is working well, Windows Hello methods are all functional.Any idea why this is happening, and if there is a KB, fix or some miscellaneous documentation ?Thanks,Vlad

 

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