Guest BW Posted September 11, 2007 Posted September 11, 2007 Hello. I am having trouble using the printscreen button to get a screen capture. When I press printscreen (or alt-printscreen), it just prints the screen to my printer, but apparently isn't putting it on my clipboard. If I then go directly to Powerpoint or Word and go to Edit, the "paste" (and "paste special") option is grayed out - I can't get to it, so I can't then paste the screen capture that I think I should have. Thanks for any help you can give me.
Guest Bob I Posted September 11, 2007 Posted September 11, 2007 Re: Printscreen problem Remove the third party software that is sending the printscreen to the printer and clearing the screen capture. BW wrote: > Hello. I am having trouble using the printscreen button to get a screen > capture. When I press printscreen (or alt-printscreen), it just prints the > screen to my printer, but apparently isn't putting it on my clipboard. If I > then go directly to Powerpoint or Word and go to Edit, the "paste" (and > "paste special") option is grayed out - I can't get to it, so I can't then > paste the screen capture that I think I should have. Thanks for any help you > can give me.
Guest Ken Blake, MVP Posted September 11, 2007 Posted September 11, 2007 Re: Printscreen problem On Tue, 11 Sep 2007 10:54:02 -0700, BW <BW@discussions.microsoft.com> wrote: > Hello. I am having trouble using the printscreen button to get a screen > capture. When I press printscreen (or alt-printscreen), it just prints the > screen to my printer, but apparently isn't putting it on my clipboard. If I > then go directly to Powerpoint or Word and go to Edit, the "paste" (and > "paste special") option is grayed out - I can't get to it, so I can't then > paste the screen capture that I think I should have. Thanks for any help you > can give me. That's not normal behavior and certainly sounds like you have installed some piece of third-party software to intercept the PrtScrn keypress and print it instead of sending it to the clipboard. -- Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup
Guest BW Posted September 12, 2007 Posted September 12, 2007 Re: Printscreen problem Thanks for your quick replies. I'm not sure where to start to identify the third party software that is sending this to the printer - any suggestions on how to go about this? Thanks again. "Bob I" wrote: > Remove the third party software that is sending the printscreen to the > printer and clearing the screen capture. > > BW wrote: > > Hello. I am having trouble using the printscreen button to get a screen > > capture. When I press printscreen (or alt-printscreen), it just prints the > > screen to my printer, but apparently isn't putting it on my clipboard. If I > > then go directly to Powerpoint or Word and go to Edit, the "paste" (and > > "paste special") option is grayed out - I can't get to it, so I can't then > > paste the screen capture that I think I should have. Thanks for any help you > > can give me. > >
Guest Bob I Posted September 12, 2007 Posted September 12, 2007 Re: Printscreen problem I have no idea what you might have loaded. It's not part of Windows, and you have to install yourself. BW wrote: > Thanks for your quick replies. I'm not sure where to start to identify the > third party software that is sending this to the printer - any suggestions on > how to go about this? Thanks again. > > "Bob I" wrote: > > >>Remove the third party software that is sending the printscreen to the >>printer and clearing the screen capture. >> >>BW wrote: >> >>>Hello. I am having trouble using the printscreen button to get a screen >>>capture. When I press printscreen (or alt-printscreen), it just prints the >>>screen to my printer, but apparently isn't putting it on my clipboard. If I >>>then go directly to Powerpoint or Word and go to Edit, the "paste" (and >>>"paste special") option is grayed out - I can't get to it, so I can't then >>>paste the screen capture that I think I should have. Thanks for any help you >>>can give me. >> >>
Guest M8RIX Posted September 13, 2007 Posted September 13, 2007 Re: Printscreen problem What brand is the computer? And did the applications come installed with the computer? "BW" <BW@discussions.microsoft.com> wrote in message news:EBDFF20F-6AE0-4A81-A303-F92B505759CD@microsoft.com... > Thanks for your quick replies. I'm not sure where to start to identify > the > third party software that is sending this to the printer - any suggestions > on > how to go about this? Thanks again. > > "Bob I" wrote: > >> Remove the third party software that is sending the printscreen to the >> printer and clearing the screen capture. >> >> BW wrote: >> > Hello. I am having trouble using the printscreen button to get a >> > screen >> > capture. When I press printscreen (or alt-printscreen), it just prints >> > the >> > screen to my printer, but apparently isn't putting it on my clipboard. >> > If I >> > then go directly to Powerpoint or Word and go to Edit, the "paste" (and >> > "paste special") option is grayed out - I can't get to it, so I can't >> > then >> > paste the screen capture that I think I should have. Thanks for any >> > help you >> > can give me. >> >>
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