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My Jabra Enhance Pro hearing aids will be discovered but will not connect to Bluetooth in windows 11. Have run troubleshooter. Updated drivers in he

Guest Garey Cropper

By Guest Garey Cropper
in Microsoft Products Support & Discussions

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Guest Garey Cropper

Guest Garey Cropper

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My Jabra Enhance Pro hearing aids will be discovered by Bluetooth but will not connect in Windows 11. I reset to factory settings, I ran the troubleshooter. I checked drivers in hearing aids and Bluetooth adapter and Microsoft says correct drivers. Hearing aids are discoverable. I disconnected. Added them again. checked that Bluetooth Support Service is running. Hearing aids will pair with Android Galaxy S23. Android Galaxy S23 will pair with windows 11 Bluetooth.In Device Manager right click on hearing aids and Microsoft says working properly. I do not know where to go from here.

 

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