Check for activation of Windows Server 2019 Essential Product Key bought from DELL Thailand.

[Guest Patiphon.C]

My company bought DELL PowerEdge T640 Tower Server 3 years ago from DELL Thailand and we've got DELL EMC Windows Server 2019 Essentials RESELLER OPTION KIT along with it but we aren't sure that this key was activated on that device or not, and now, that device is installed by Linux OS for SAP ERP.My company plans to buy new DELL Server again so we need to check if this product key is still available. I called to DELL Thailand and asked them that "Can I check the activation" and "If the key isn't activated, can I use it with our new DELL Server" and they said they can't check the activation but

 

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Steps to Check Product Key Activation

1. Check the Current Server:

   • If possible, boot into Windows on the DELL PowerEdge T640 (if it’s still installed) and check the activation status:
     • Go to Settings > Update & Security > Activation.
     • This will show if Windows is activated and provide the product key details.

2. Use Command Prompt:

   • Open Command Prompt as an administrator and run the following command:
     slmgr /xpr
   • This will indicate if Windows is activated and whether it's a permanent activation.

3. Contact DELL Support Again:

   • If you can't access the server, consider reaching out to DELL support again. Provide them with the purchase details and ask if they can help verify the product key status based on your purchase record.

4. Check Documentation:

   • Review any documentation or emails related to the purchase. Sometimes, activation details are included in the original paperwork.

5. Using the Key on a New Server:

   • If the key is not activated, you should be able to use it on a new DELL server. However, it's best to confirm this with Microsoft or DELL support, as licensing terms can vary.

6. Consider a Third-party Tool:

   • There are third-party tools that can help you retrieve the product key from the current installation of Windows, if accessible.

Next Steps

• If you find that the key is still available for use, ensure that you have all necessary documentation for activation on the new server.