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Remote Desktop Connection W2K3


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Posted

Hi all

 

Today I have reinstalled our Domain server due to fatal problems. Same

softeware and disks as always used. Now I cannot access the server by

remote desktop. I have never had a problem in the past.

 

Installed on the server.

Windows 2003

Active Directory

Exchange 2003

SQL 2005

 

Yes we have a do everything server and only the one, normally very

reliable.

 

What I have tried.

1. Activated RDP in the Remote tab of System Prpoerties. No extra user

Selected as I always connect as Administrator.

 

2. Tried to connect from both XP and Vista stations, both worked in the

past.

 

3. Googled like crazy for solutions, nothing seems to work.

 

What actually happens.

When I try to connect, the server gives a little wirl on the hard disk

as if it is going to execute the command. The Remote client then just

returns to the default status and the connect button is alive again. No

remote screen actually appears.

 

The problem with the situation is that normally I administer the server

from a distance, if I cannot correct this I will need to think about a

complete reinstall just to cure this problem, harsh and drastic but

might be the quickest.

 

Any ideas on this problem would be welcomed.

 

Thanks in advance.

 

--

DaveG

------------

If things don't change...

They will stay the same.

  • Replies 7
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Guest Mathieu CHATEAU
Posted

Re: Remote Desktop Connection W2K3

 

Hello,

 

Does telnet myserver 3389 give a black screen ?

Any firewall ?

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"DaveG" <daveginorge@hotmail.com.nospam> wrote in message

news:bZSdnapg48tPt3XbRVnzvQA@telenor.com...

> Hi all

>

> Today I have reinstalled our Domain server due to fatal problems. Same

> softeware and disks as always used. Now I cannot access the server by

> remote desktop. I have never had a problem in the past.

>

> Installed on the server.

> Windows 2003

> Active Directory

> Exchange 2003

> SQL 2005

>

> Yes we have a do everything server and only the one, normally very

> reliable.

>

> What I have tried.

> 1. Activated RDP in the Remote tab of System Prpoerties. No extra user

> Selected as I always connect as Administrator.

>

> 2. Tried to connect from both XP and Vista stations, both worked in the

> past.

>

> 3. Googled like crazy for solutions, nothing seems to work.

>

> What actually happens.

> When I try to connect, the server gives a little wirl on the hard disk

> as if it is going to execute the command. The Remote client then just

> returns to the default status and the connect button is alive again. No

> remote screen actually appears.

>

> The problem with the situation is that normally I administer the server

> from a distance, if I cannot correct this I will need to think about a

> complete reinstall just to cure this problem, harsh and drastic but

> might be the quickest.

>

> Any ideas on this problem would be welcomed.

>

> Thanks in advance.

>

> --

> DaveG

> ------------

> If things don't change...

> They will stay the same.

Posted

Re: Remote Desktop Connection W2K3

 

Mathieu CHATEAU wrote:

> Hello,

>

> Does telnet myserver 3389 give a black screen ?

> Any firewall ?

 

Yes a black screen

 

No firewall between the server and workstations on the LAN, just a

single network card installed, Firewall and gateway handled elsewhere.

 

 

--

DaveG

------------

If things don't change...

They will stay the same.

Guest Pegasus \(MVP\)
Posted

Re: Remote Desktop Connection W2K3

 

 

"DaveG" <daveginorge@hotmail.com.nospam> wrote in message

news:bZSdnapg48tPt3XbRVnzvQA@telenor.com...

> Hi all

>

> Today I have reinstalled our Domain server due to fatal problems. Same

> softeware and disks as always used. Now I cannot access the server by

> remote desktop. I have never had a problem in the past.

>

> Installed on the server.

> Windows 2003

> Active Directory

> Exchange 2003

> SQL 2005

>

> Yes we have a do everything server and only the one, normally very

> reliable.

>

> What I have tried.

> 1. Activated RDP in the Remote tab of System Prpoerties. No extra user

> Selected as I always connect as Administrator.

>

> 2. Tried to connect from both XP and Vista stations, both worked in the

> past.

>

> 3. Googled like crazy for solutions, nothing seems to work.

>

> What actually happens.

> When I try to connect, the server gives a little wirl on the hard disk

> as if it is going to execute the command. The Remote client then just

> returns to the default status and the connect button is alive again. No

> remote screen actually appears.

>

> The problem with the situation is that normally I administer the server

> from a distance, if I cannot correct this I will need to think about a

> complete reinstall just to cure this problem, harsh and drastic but

> might be the quickest.

>

> Any ideas on this problem would be welcomed.

>

> Thanks in advance.

>

> --

> DaveG

> ------------

> If things don't change...

> They will stay the same.

 

Are attempting to start an RDP session from inside the server's

network or from outside? If you do it from the outside then you

should do your initial tests from the inside.

 

Instead of relying on some predigested shortcut, start a Command

Prompt on the client and execute this command:

mstsc /v:aaa.bbb.ccc.ddd

where aaa.bbb.ccc.ddd is the host's IP address.

 

You also need to examine the server's event logger.

Posted

Re: Remote Desktop Connection W2K3

 

Pegasus (MVP) wrote:

> mstsc /v:aaa.bbb.ccc.ddd

 

I'm always connecting from inside the firewall on the local LAN.

 

When I start the process from the dos window I get the username &

password promtp and then the connecting to http://www.xxx.yyy.zzz dialog then

after 5 to 10 seconds the dialog dissapears and nothing else happens.

 

The server logs.

System log

 

Error TermDD

"The terminal server is configured to use SSL, however no useable

certificate was found on the server.

 

also lots of:

 

Information Application Popup Event ID:26

\systemroot\system32\RDPDD.DLL failed to load

 

 

 

--

DaveG

------------

If things don't change...

They will stay the same.

Guest Pegasus \(MVP\)
Posted

Re: Remote Desktop Connection W2K3

 

 

"DaveG" <daveginorge@hotmail.com.nospam> wrote in message

news:wNydnbdXXKhlzHXbRVnzvQA@telenor.com...

> Pegasus (MVP) wrote:

>

>> mstsc /v:aaa.bbb.ccc.ddd

>

> I'm always connecting from inside the firewall on the local LAN.

>

> When I start the process from the dos window I get the username &

> password promtp and then the connecting to http://www.xxx.yyy.zzz dialog then

> after 5 to 10 seconds the dialog dissapears and nothing else happens.

>

> The server logs.

> System log

>

> Error TermDD

> "The terminal server is configured to use SSL, however no useable

> certificate was found on the server.

>

> also lots of:

>

> Information Application Popup Event ID:26

> \systemroot\system32\RDPDD.DLL failed to load

>

>

>

> --

> DaveG

> ------------

> If things don't change...

> They will stay the same.

 

Aha! The event logger tells us why Remote Desktop won't

start but we don't know why its DLL won't load. I googled

for the string "RDPDD.DLL failed to load" and came up

with a possible solution at the bottom of this page:

http://www.mcse.ms/message1585030.html. There could,

of course, be others.

Posted

Re: Remote Desktop Connection W2K3

 

DaveG wrote:

> Hi all

>

> Today I have reinstalled our Domain server due to fatal problems. Same

> softeware and disks as always used. Now I cannot access the server by

> remote desktop. I have never had a problem in the past.

>

> Installed on the server.

> Windows 2003

> Active Directory

> Exchange 2003

> SQL 2005

>

> Yes we have a do everything server and only the one, normally very

> reliable.

>

> What I have tried.

> 1. Activated RDP in the Remote tab of System Prpoerties. No extra user

> Selected as I always connect as Administrator.

>

> 2. Tried to connect from both XP and Vista stations, both worked in

> the past.

>

> 3. Googled like crazy for solutions, nothing seems to work.

>

> What actually happens.

> When I try to connect, the server gives a little wirl on the hard disk

> as if it is going to execute the command. The Remote client then just

> returns to the default status and the connect button is alive again.

> No remote screen actually appears.

>

> The problem with the situation is that normally I administer the

> server from a distance, if I cannot correct this I will need to think

> about a complete reinstall just to cure this problem, harsh and

> drastic but might be the quickest.

>

> Any ideas on this problem would be welcomed.

>

> Thanks in advance.

 

Thanks for all the work guys but I think I will be going down the

reload road before I get to much back on the server.

 

 

 

--

DaveG

------------

If things don't change...

They will stay the same.

Posted

Re: Remote Desktop Connection W2K3

 

DaveG wrote:

> Hi all

>

> Today I have reinstalled our Domain server due to fatal problems. Same

> softeware and disks as always used. Now I cannot access the server by

> remote desktop. I have never had a problem in the past.

>

> Installed on the server.

> Windows 2003

> Active Directory

> Exchange 2003

> SQL 2005

>

> Yes we have a do everything server and only the one, normally very

> reliable.

>

> What I have tried.

> 1. Activated RDP in the Remote tab of System Prpoerties. No extra user

> Selected as I always connect as Administrator.

>

> 2. Tried to connect from both XP and Vista stations, both worked in

> the past.

>

> 3. Googled like crazy for solutions, nothing seems to work.

>

> What actually happens.

> When I try to connect, the server gives a little wirl on the hard disk

> as if it is going to execute the command. The Remote client then just

> returns to the default status and the connect button is alive again.

> No remote screen actually appears.

>

> The problem with the situation is that normally I administer the

> server from a distance, if I cannot correct this I will need to think

> about a complete reinstall just to cure this problem, harsh and

> drastic but might be the quickest.

>

> Any ideas on this problem would be welcomed.

>

> Thanks in advance.

 

Thanks for all the work guys but I think I will be going down the

reload road before I get to much back on the server.

 

 

 

--

DaveG

------------

If things don't change...

They will stay the same.


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