Page Load Errors.

[new]

Im getting all these page load errors when i try to load a PSP Forum, and some other vb forums.

 

Only way i can use this psp forum, is by using a proxy site.

 

I really don't want to use a proxy site, much rather access it normally.

 

Im using Firefox 3, tried reverting back to 2 but still had the problem. I also tried clearing private data, but to no avail.

 

Internet still works fine for other sites. Eg. google

 

Also its weird that if i use my brothers computer or a laptop i can access it fine.

 

I Have also tried other browsers such as IE, and it still doesn't work.

 

I thought this problem might be temporary but it has been like this for the last week or so.

 

Please Help. Thanks in advance.

[Guest Wolfeymole]

Hi New

 

It sounds to me that the PSP and the other sites admin have banned your IP address.

 

What message do you get when trying to access these sites?

[new]

Hi Wolfey

 

I highly doubt that my Ip got banned because i have asked the admins there and they said it must be something wrong with my browser or something.

 

Also I am a moderator there so i dont think they would ban my ip.

 

This is what i get:

http://i33.tinypic.com/9zpsg5.jpg

[Guest Wolfeymole]

That is strange as I have managed to get in to that site, did you ask the admin if the site had any down time.

 

Also which isp are you with as I have had problems trying to access Extreme Tech Support - Free PC Help occasionally because of certain issues with my isp although the rest of the net worked fine.

[new]

That is strange as I have managed to get in to that site, did you ask the admin if the site had any down time.

 

Also which isp are you with as I have had problems trying to access Extreme Tech Support - Free PC Help occasionally because of certain issues with my isp although the rest of the net worked fine.

 

Yeah i did ask the admins, they had said must be something wrong with my browser or internet connections. Cause it works fine for all other users.

 

I am with Optus, which is in Australia.

 

Yeah i used to just get this problem occassionally and only for short periods of time. But now its been like this for the last week or so.

Edited October 5, 2008 by new

[Goku]

It does seem to be a problem with your ISP New but it is not unusual. I myself experience this problem and am unable to access some sites unless I use a proxy server. Guess there are some sites you can't access with a specific ISP. Hopefully, it should sort itself out. If not, then you should contact your ISP and inform them about this.

 

-- Goku

Edited October 5, 2008 by Goku

[new]

I see, thanks for the reply Goku, guess i'll try ringing my ISP tomorow.

[Tony D]

If you are connecting wirelessly, try connecting directly to the router.

[new]

If you are connecting wirelessly, try connecting directly to the router.

 

Yeah i am connecting directly at the moment using an ethernet cable.

[mike]

You say it works fine on your brothers computer? If so, is that computer in the same house/network as yours?

[new]

You say it works fine on your brothers computer? If so, is that computer in the same house/network as yours?

 

Yup same house/network.

[Seth]

Use the following tool to convert the sites host name into an IP address. Now erase everything in the address bar and type in the IP. Do the sites work now?

 

Convert Host Name to IP Address or Find IP address of a host - e.g. find IP address of host name of

[new]

Use the following tool to convert the sites host name into an IP address. Now erase everything in the address bar and type in the IP. Do the sites work now?

 

Convert Host Name to IP Address or Find IP address of a host - e.g. find IP address of host name of

 

Yes it works but it is really slow to load and i can't log in.

[Seth]

Ok that's a start.

 

Please post some of the IP's of the problem sites.

 

Also see how the sites are in Safe Mode With Networking.

[new]

http://i36.tinypic.com/npf7dh.jpg

[Seth]

Are the sites still slow in "Safe Mode With Networking" and can you log in to those sites?

[new]

Are the sites still slow in "Safe Mode With Networking" and can you log in to those sites?

 

Yes they are still slow and no i still cannot log in.

[Seth]

I think we need to rule out a malware infection. Go through our malware removal procedure, Oh BTW, are all programs slow or just the browsers?

 

 

• Malware is software designed to infiltrate or damage a computer system without the owner's informed consent.
  It is a combination of the words malicious and software.
  The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.
  

 

• Required Cleanup Steps
  
  1. Disable the Spybot Search & Destroy TEA TIMER if you use it and if it is enabled
     
  2. Run a Temporary file and cache cleaner (ATF)
     
  3. Run 2 Anti-Malware scanners (Listed Below)
     
  4. Run an Online Anti-Virus / Anti-Malware Scanner (Listed Below)
     
  5. Clear out old System Restore points
     
  6. If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file, do not do so unless requested.
     

   

The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection speed.

Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes.

The ESET online scan should take between 1 to 3 hours.

In most cases, these scans will suffice to clean and disinfect your computer.

Heavily infected systems or slower PCs can take much longer to scan and clean.

 

For best results print the following instructions and bookmark this Web page

To keep this guide printer-friendly, use your cursor to highlight the contents below.

From your browser select File - Print and in the printer dialog box under "Print range"

click the

Selection

choice to print out these instructions for removal of malware.

 

 

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/printer-selection.gif

 

____________________________________________

STEP 1

• Disable Spybot Search & Destroys' TEA TIMER: (if installed, if not go to Step 2)
  
  
  1. Run Spybot-S&D in Advanced Mode.
     
     
  2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
     
     
  3. On the left hand side, Click on Tools
     
     
  4. Then click on the Resident Icon in the List
     
     
  5. Uncheck "Resident TeaTimer" and OK any prompts.
     
     
  6. Restart your computer.
     
     
   

__________________________________________________

STEP 2

• Follow these instructions carefully.
  
  
• Download ATF-Cleaner from
  Snapfiles.com
  to remove un-needed temporary files from your computer that may contain malware.
  
  
• You can also download it from
  Majorgeeks.com
  
  
• When you run ATF-Cleaner, check the items as shown below for Main.
  
  
• For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
  
  
• NOTE:
  If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
  
  
• Then click on "Empty Selected".
  
  

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner01.gif

.

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner02.gif

__________________________________________________

STEP 3

• Install and run the free version (not the Professional version) of SUPERAntiSpyware from
  SUPERAntiSpyware.com
  
  
  • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
    
    
  • You do not have to send them your e-mail address, just click next.
    
    
  • You can leave the automated check for updates on.
    
    
  • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
    
    
  • DO NOT
    allow SUPERAntiSpyware to protect your Home Page settings.
    
    
  • On the
    Top Left
    select the
    Scan your computer
    button.
    
    
  • Make sure there is a CHECK MARK on all
    Fixed Drives
    .
    
    
  • Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so.
    
    
   

__________________________________________________

STEP 4

• Install and run
  Malwarebytes' Anti-Malware
  from
  Malwarebytes - (direct download)
  
  
  • Accept all defaults for the installer
    
    
  • Allow the program to update the definitions
    
    
  • Click on the
    Quick Scan
    and click Next.
    
    
  • If any items are found allow it to clean them and then Reboot your computer.
    
    
   

__________________________________________________

STEP 5

• Run an online scan with ESET from
  Free Virus Scan: Use ESET's Online Antivirus Scanner
  
  
  • You
    must
    use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
    
    
  • If your computer is running Window's Vista, then you
    must first
    start Internet Explorer as an Administrator. To do so, right-click on the
    Internet Explorer
    icon in the Start Menu and select "
    Run as administrator
    " from the popup context menu.
    
    
   
  • Accept the terms and click "Start".
    
    
  • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
    
    
  • Click "Start" to begin the scan.
    
    
  • When completed restart your computer
    
    
   

__________________________________________________

Make sure your internet firewall security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating.

At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.

 

If required this is the download link for TrendMicro™ HijackThis™

Unless instructed to by the Technician helping you then do not download this tool.

 

Once you and the Technician agree that your system appears to be clean then you should delete all your System Restore points and recreate a new one.

Please follow the instructions here

How to turn off and turn on System Restore in Windows XP

How to turn off and turn on System Restore in Windows Vista