Help interpreting performance data

[Guest Brion]

Hi Everyone,

We have a server that is running very slowly and we've been unable to

pinpoint what the problem is. By the time we realize it is running slowly,

it's already too late to do any advanced troubleshooting because it's sooooo

slow that it's basically unresponsive and the only option is to reboot it.

It comes up fine, but then a few days later starts acting up again. This

time I was able to get a screenshot of Task Manager before it became

unusable. I transcribed some of the entries from some of the executables

that looked suspicious for one reason or another. I didn't even bother to

copy the CPU numbers because CPU utilization is very low, even when the

server is slow as molasses. I don't know what these numbers mean - or to

put it better, I have an idea what they mean, but I'm not sure which of

these processes is the smoking gun. Any help is appreciated!

 

Name PID Mem Usage Page Faults VM Size Paged Pool NP Pool Handles

Threads I/O Reads I/O Writes I/O Other

svchost.exe 780 13,016 k 96,808,309 31,928 k 550k 83 k 20,213 54

1,425,037 1,613,248 9,397,227

java.exe 1,552 12,392 k 1,842,746 170,332 k 152k 146 k 1,258 33 28,530

190,157 2,788,609

FrameworkService.exe *32 1312 7,292 k 6,407,904 10,844 k 20,999 k

9,769 k 178,154 30 1,828,543 1,945,329 9,189,682

lsass.exe 412 3,304 k 265,630 12,424 k 105 k 40 k 677 34 3,525,055

2,872,558 7,230,221

Apache.exe *32 56968 10,648 k 1,972,190 66,364 k 132 k 63 k 698 58

47,059 511,503 8,795,297

dsm_sa_datamgr32.exe *32 1196 2,028 k 1,536,221 24,764 k 159 k 16 k

328 10 3,914,676 2,579 608,146,462

[Guest Mathieu CHATEAU]

Re: Help interpreting performance data

 

Hello,

 

you may use Microsoft perfwiz to get perf graph easily:

http://www.microsoft.com/downloads/details.aspx?FamilyID=31fccd98-c3a1-4644-9622-faa046d69214&displaylang=en

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message

news:uoIUv6W9HHA.5684@TK2MSFTNGP05.phx.gbl...

> Hi Everyone,

> We have a server that is running very slowly and we've been unable to

> pinpoint what the problem is. By the time we realize it is running

> slowly, it's already too late to do any advanced troubleshooting because

> it's sooooo slow that it's basically unresponsive and the only option is

> to reboot it. It comes up fine, but then a few days later starts acting up

> again. This time I was able to get a screenshot of Task Manager before it

> became unusable. I transcribed some of the entries from some of the

> executables that looked suspicious for one reason or another. I didn't

> even bother to copy the CPU numbers because CPU utilization is very low,

> even when the server is slow as molasses. I don't know what these numbers

> mean - or to put it better, I have an idea what they mean, but I'm not

> sure which of these processes is the smoking gun. Any help is

> appreciated!

>

> Name PID Mem Usage Page Faults VM Size Paged Pool NP Pool Handles

> Threads I/O Reads I/O Writes I/O Other

> svchost.exe 780 13,016 k 96,808,309 31,928 k 550k 83 k 20,213 54

> 1,425,037 1,613,248 9,397,227

> java.exe 1,552 12,392 k 1,842,746 170,332 k 152k 146 k 1,258 33

> 28,530 190,157 2,788,609

> FrameworkService.exe *32 1312 7,292 k 6,407,904 10,844 k 20,999 k

> 9,769 k 178,154 30 1,828,543 1,945,329 9,189,682

> lsass.exe 412 3,304 k 265,630 12,424 k 105 k 40 k 677 34 3,525,055

> 2,872,558 7,230,221

> Apache.exe *32 56968 10,648 k 1,972,190 66,364 k 132 k 63 k 698 58

> 47,059 511,503 8,795,297

> dsm_sa_datamgr32.exe *32 1196 2,028 k 1,536,221 24,764 k 159 k 16 k

> 328 10 3,914,676 2,579 608,146,462

>

>

[Guest Brion]

Re: Help interpreting performance data

 

Wow, that formatting was lousy. I hope this works better:

 

 

Name PID Mem Usage Page Faults VM Size Paged Pool NP Pool Handles Threads I/O Reads I/O Writes I/O Other

svchost.exe 780 13,016 k 96,808,309 31,928 k 550k 83 k 20,213 54 1,425,037 1,613,248 9,397,227

java.exe 1,552 12,392 k 1,842,746 170,332 k 152k 146 k 1,258 33 28,530 190,157 2,788,609

FrameworkService.exe *32 1312 7,292 k 6,407,904 10,844 k 20,999 k 9,769 k 178,154 30 1,828,543 1,945,329 9,189,682

lsass.exe 412 3,304 k 265,630 12,424 k 105 k 40 k 677 34 3,525,055 2,872,558 7,230,221

Apache.exe *32 56968 10,648 k 1,972,190 66,364 k 132 k 63 k 698 58 47,059 511,503 8,795,297

dsm_sa_datamgr32.exe *32 1196 2,028 k 1,536,221 24,764 k 159 k 16 k 328 10 3,914,676 2,579 608,146,462

[Guest Mathieu CHATEAU]

Re: Help interpreting performance data

 

huge better!

 

how many memory does your server have ?

Is it tomcat or java web server ?

 

What are the parameter for the java start (max memory) ?

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:Opn7rEX9HHA.4784@TK2MSFTNGP05.phx.gbl...

Wow, that formatting was lousy. I hope this works better:

 

 

Name PID Mem Usage Page Faults VM Size Paged Pool NP Pool Handles Threads I/O Reads I/O Writes I/O Other

svchost.exe 780 13,016 k 96,808,309 31,928 k 550k 83 k 20,213 54 1,425,037 1,613,248 9,397,227

java.exe 1,552 12,392 k 1,842,746 170,332 k 152k 146 k 1,258 33 28,530 190,157 2,788,609

FrameworkService.exe *32 1312 7,292 k 6,407,904 10,844 k 20,999 k 9,769 k 178,154 30 1,828,543 1,945,329 9,189,682

lsass.exe 412 3,304 k 265,630 12,424 k 105 k 40 k 677 34 3,525,055 2,872,558 7,230,221

Apache.exe *32 56968 10,648 k 1,972,190 66,364 k 132 k 63 k 698 58 47,059 511,503 8,795,297

dsm_sa_datamgr32.exe *32 1196 2,028 k 1,536,221 24,764 k 159 k 16 k 328 10 3,914,676 2,579 608,146,462

[Guest Brion]

Re: Help interpreting performance data

 

The server has 1 Gig of RAM. It is running an Oracle Apache web server.

I'm not sure how to find the java start max memory?

 

Thanks much!

-Brion

"Mathieu CHATEAU" <gollum123@free.fr> wrote in message news:eGCiqMX9HHA.5840@TK2MSFTNGP03.phx.gbl...

huge better!

 

how many memory does your server have ?

Is it tomcat or java web server ?

 

What are the parameter for the java start (max memory) ?

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:Opn7rEX9HHA.4784@TK2MSFTNGP05.phx.gbl...

Wow, that formatting was lousy. I hope this works better:

 

 

Name PID Mem Usage Page Faults VM Size Paged Pool NP Pool Handles Threads I/O Reads I/O Writes I/O Other

svchost.exe 780 13,016 k 96,808,309 31,928 k 550k 83 k 20,213 54 1,425,037 1,613,248 9,397,227

java.exe 1,552 12,392 k 1,842,746 170,332 k 152k 146 k 1,258 33 28,530 190,157 2,788,609

FrameworkService.exe *32 1312 7,292 k 6,407,904 10,844 k 20,999 k 9,769 k 178,154 30 1,828,543 1,945,329 9,189,682

lsass.exe 412 3,304 k 265,630 12,424 k 105 k 40 k 677 34 3,525,055 2,872,558 7,230,221

Apache.exe *32 56968 10,648 k 1,972,190 66,364 k 132 k 63 k 698 58 47,059 511,503 8,795,297

dsm_sa_datamgr32.exe *32 1196 2,028 k 1,536,221 24,764 k 159 k 16 k 328 10 3,914,676 2,579 608,146,462

[Guest Mathieu CHATEAU]

Re: Help interpreting performance data

 

would be in the registry on the service parameter

 

can' t you set memory limit on this application ?

 

 

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:OhyrBWX9HHA.5404@TK2MSFTNGP02.phx.gbl...

The server has 1 Gig of RAM. It is running an Oracle Apache web server.

I'm not sure how to find the java start max memory?

 

Thanks much!

-Brion

"Mathieu CHATEAU" <gollum123@free.fr> wrote in message news:eGCiqMX9HHA.5840@TK2MSFTNGP03.phx.gbl...

huge better!

 

how many memory does your server have ?

Is it tomcat or java web server ?

 

What are the parameter for the java start (max memory) ?

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:Opn7rEX9HHA.4784@TK2MSFTNGP05.phx.gbl...

Wow, that formatting was lousy. I hope this works better:

 

 

Name PID Mem Usage Page Faults VM Size Paged Pool NP Pool Handles Threads I/O Reads I/O Writes I/O Other

svchost.exe 780 13,016 k 96,808,309 31,928 k 550k 83 k 20,213 54 1,425,037 1,613,248 9,397,227

java.exe 1,552 12,392 k 1,842,746 170,332 k 152k 146 k 1,258 33 28,530 190,157 2,788,609

FrameworkService.exe *32 1312 7,292 k 6,407,904 10,844 k 20,999 k 9,769 k 178,154 30 1,828,543 1,945,329 9,189,682

lsass.exe 412 3,304 k 265,630 12,424 k 105 k 40 k 677 34 3,525,055 2,872,558 7,230,221

Apache.exe *32 56968 10,648 k 1,972,190 66,364 k 132 k 63 k 698 58 47,059 511,503 8,795,297

dsm_sa_datamgr32.exe *32 1196 2,028 k 1,536,221 24,764 k 159 k 16 k 328 10 3,914,676 2,579 608,146,462

[Guest Brion]

Re: Help interpreting performance data

 

Would I be looking for some way to set the memory limit on java.exe or Apache.exe?

 

Do you think that many page faults for svchost.exe is normal? I'm also wondering about the paged pool and nonpaged pool numbers froFrameworkService. Do you think they look reasonable?

 

Thanks!

-Brion

"Mathieu CHATEAU" <gollum123@free.fr> wrote in message news:%23fiAIaX9HHA.1184@TK2MSFTNGP04.phx.gbl...

would be in the registry on the service parameter

 

can' t you set memory limit on this application ?

 

 

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:OhyrBWX9HHA.5404@TK2MSFTNGP02.phx.gbl...

The server has 1 Gig of RAM. It is running an Oracle Apache web server.

I'm not sure how to find the java start max memory?

 

Thanks much!

-Brion

"Mathieu CHATEAU" <gollum123@free.fr> wrote in message news:eGCiqMX9HHA.5840@TK2MSFTNGP03.phx.gbl...

huge better!

 

how many memory does your server have ?

Is it tomcat or java web server ?

 

What are the parameter for the java start (max memory) ?

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:Opn7rEX9HHA.4784@TK2MSFTNGP05.phx.gbl...

Wow, that formatting was lousy. I hope this works better:

 

 

Name PID Mem Usage Page Faults VM Size Paged Pool NP Pool Handles Threads I/O Reads I/O Writes I/O Other

svchost.exe 780 13,016 k 96,808,309 31,928 k 550k 83 k 20,213 54 1,425,037 1,613,248 9,397,227

java.exe 1,552 12,392 k 1,842,746 170,332 k 152k 146 k 1,258 33 28,530 190,157 2,788,609

FrameworkService.exe *32 1312 7,292 k 6,407,904 10,844 k 20,999 k 9,769 k 178,154 30 1,828,543 1,945,329 9,189,682

lsass.exe 412 3,304 k 265,630 12,424 k 105 k 40 k 677 34 3,525,055 2,872,558 7,230,221

Apache.exe *32 56968 10,648 k 1,972,190 66,364 k 132 k 63 k 698 58 47,059 511,503 8,795,297

dsm_sa_datamgr32.exe *32 1196 2,028 k 1,536,221 24,764 k 159 k 16 k 328 10 3,914,676 2,579 608,146,462

[Guest Mathieu CHATEAU]

Re: Help interpreting performance data

 

If it was a simple tomcat, i would tell you yes, but this is a more sophisticated software here..

 

On the admin website, do you have something like:

Administering Oracle Web Cache > Resource Limits

 

?

 

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:uo%23is4h9HHA.536@TK2MSFTNGP06.phx.gbl...

Would I be looking for some way to set the memory limit on java.exe or Apache.exe?

 

Do you think that many page faults for svchost.exe is normal? I'm also wondering about the paged pool and nonpaged pool numbers froFrameworkService. Do you think they look reasonable?

 

Thanks!

-Brion

"Mathieu CHATEAU" <gollum123@free.fr> wrote in message news:%23fiAIaX9HHA.1184@TK2MSFTNGP04.phx.gbl...

would be in the registry on the service parameter

 

can' t you set memory limit on this application ?

 

 

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:OhyrBWX9HHA.5404@TK2MSFTNGP02.phx.gbl...

The server has 1 Gig of RAM. It is running an Oracle Apache web server.

I'm not sure how to find the java start max memory?

 

Thanks much!

-Brion

"Mathieu CHATEAU" <gollum123@free.fr> wrote in message news:eGCiqMX9HHA.5840@TK2MSFTNGP03.phx.gbl...

huge better!

 

how many memory does your server have ?

Is it tomcat or java web server ?

 

What are the parameter for the java start (max memory) ?

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Brion" <blah@blah.com> wrote in message news:Opn7rEX9HHA.4784@TK2MSFTNGP05.phx.gbl...

Wow, that formatting was lousy. I hope this works better:

 

 

Name PID Mem Usage Page Faults VM Size Paged Pool NP Pool Handles Threads I/O Reads I/O Writes I/O Other

svchost.exe 780 13,016 k 96,808,309 31,928 k 550k 83 k 20,213 54 1,425,037 1,613,248 9,397,227

java.exe 1,552 12,392 k 1,842,746 170,332 k 152k 146 k 1,258 33 28,530 190,157 2,788,609

FrameworkService.exe *32 1312 7,292 k 6,407,904 10,844 k 20,999 k 9,769 k 178,154 30 1,828,543 1,945,329 9,189,682

lsass.exe 412 3,304 k 265,630 12,424 k 105 k 40 k 677 34 3,525,055 2,872,558 7,230,221

Apache.exe *32 56968 10,648 k 1,972,190 66,364 k 132 k 63 k 698 58 47,059 511,503 8,795,297

dsm_sa_datamgr32.exe *32 1196 2,028 k 1,536,221 24,764 k 159 k 16 k 328 10 3,914,676 2,579 608,146,462