Guest Romeo Posted September 12, 2007 Posted September 12, 2007 OS--XP-PRO-SP2 Q6600 processor Without going into much detail I returned the above computer because of a problem that I believe regarded an "automatic" update that caused many problems after I updated the netframework to 3.0. This new computer was 2 days old. My computer became so slow I could not access a web-page from another web-page. Tech support at Dell could not seem to find the fix without causing other problems. After my computer was reformatted and Dell installed XP-Pro again I still had problems. Example: bootstrap.exe error trying to download IM. Also, Dell did not think I needed Netframework 2 and I could not install OneCare without it. At this point, I requested and received a replacement. When I began having problems with this first computer the only indicator that I could find that was new was "Windows Installed wdf01005" which was deposited in my system restore feature. This could not be uninstalled nor would a restore from the restore screen work. A soft boot and attempt to restore to a restore point prior to this item did not work. I believe I am in the same situation with the replacement and need some guidance. OS-XP Pro Media SP2 Q6600 First, I understand that Media Edition 2005 is the same as XP-PRO-SP2 except it cannot become part of a domain. Is that correct? I am attempting to install OmniPage 16 and was required to update to Netframework 3 which I did. I then immediately went back to MS update to see what was there for updates and low and behold there were 2 high-priority updates waiting. KB934238 and KB925720. I believe KB934238 is the culprit. Just after installing Netframework 3 on my XP-Media version I went directly back to MS update again and there were two "high priority" updates. One was KB934238 relative to MS-XPS.doc writer and IT CANNOT BE UNINSTALLED. I previously received this update because I always have auto-update turned on. In this instance, I immediately disabled auto update and will go to MS update page. Are updates done only on Wednesday? How do I proceed? Does OmniPage require KB934238 that MS offers? Furthermore there is a subsequent optional update for XPS doc writer which appeared 'after' the update to Netframework 3. My assumption is that I will not be able to utilize the XPS doc writer (which I understand is MS's version of PDF). I know OmniPage embeds into Word for conversion purposes. Why would this download cause me so many problems? Would MS download (automatically) such a download? Anyone have any information, ideas, or guidance without chasing my tail between third party stuff? Someone named Bert addressed questions I posted regarding the first computer. Thank you for any insight. Romeo
Recommended Posts