Guest Q Posted September 12, 2007 Posted September 12, 2007 I am trying to troubleshoot a GP issue. When I go to help and Support/Use Tools to view your computer information and diagnose problems/Advanced System Information I get the following : " Cannot display the page The page you are trying to view cannot be displayed. This may be because: If you are trying to view this content over the network, there may be network congestion or a problem with your connection. There might be an error in the page's address. The page might not be available. Please check your network connection or try another page. " If I run msinfo32 I get this - Cannot display the page The page you are trying to view has an incorrect address and cannot be displayed. Please try another page. I have reinstalled SP2 and ran the msi tool from kellys corner. Nothing worked. Any help is greatly appreciated!
Guest Rich Barry Posted September 12, 2007 Posted September 12, 2007 Re: msinfo32 error Did you do a Repair Install or a clean install with format? "Q" <Q@discussions.microsoft.com> wrote in message news:AB804358-8A1F-4220-8EE9-0FD94773D915@microsoft.com... >I am trying to troubleshoot a GP issue. When I go to help and Support/Use > Tools to view your computer information and diagnose problems/Advanced > System > Information I get the following : > > " Cannot display the page > The page you are trying to view cannot be displayed. This may be because: > If you are trying to view this content over the network, there may be > network congestion or a problem with your connection. > There might be an error in the page's address. > The page might not be available. > Please check your network connection or try another page. " > > If I run msinfo32 I get this - > > Cannot display the page > The page you are trying to view has an incorrect address and cannot be > displayed. Please try another page. > > I have reinstalled SP2 and ran the msi tool from kellys corner. Nothing > worked. > Any help is greatly appreciated! >
Guest M8RIX Posted September 12, 2007 Posted September 12, 2007 Re: msinfo32 error Navigate to this folder; C:\WINDOWS\PCHealth\HelpCtr\OfflineCache Look for a file called index.dat. Is one there? If not, there needs to be one there. To create one, copy the text between the lines and paste it in notepad. Then save it as a .bat file. Double click the .bat file to execute it. ---------------------------------------------------------------------------------------------------------@echo off echo. echo. echo. echo. echo.PLEASE BE PATIENT. THIS CAN SOMETIMES TAKE A COUPLE OF MINUTES. echo.net stop helpsvc cd /d %windir%\pchealth\helpctr rd packagestore /s /q rd installedskus /s /q cd binaries start /w helpsvc /svchost netsvcs /regserver /install start /w helpsvc /register net start helpsvc echo. echo.ALL DONE! PAUSE --------------------------------------------------------------------------------------------------------- "Q" <Q@discussions.microsoft.com> wrote in message news:AB804358-8A1F-4220-8EE9-0FD94773D915@microsoft.com... >I am trying to troubleshoot a GP issue. When I go to help and Support/Use > Tools to view your computer information and diagnose problems/Advanced > System > Information I get the following : > > " Cannot display the page > The page you are trying to view cannot be displayed. This may be because: > If you are trying to view this content over the network, there may be > network congestion or a problem with your connection. > There might be an error in the page's address. > The page might not be available. > Please check your network connection or try another page. " > > If I run msinfo32 I get this - > > Cannot display the page > The page you are trying to view has an incorrect address and cannot be > displayed. Please try another page. > > I have reinstalled SP2 and ran the msi tool from kellys corner. Nothing > worked. > Any help is greatly appreciated! >
Recommended Posts