network connection error

[bradleyh10]

Hi,

 

I have a bog standard dell deminsion 1100, and it has problems recieving any data on the network, as it doesnt assign itself an ip address.

 

so first off i fully re-installed windows, with no luck.

obviously ive tried all hardware envovled replaced computer with another of the same model and everything worked ok, proving router and cable worked ok.

 

 

next i assumed fault with onboard network adapter, so i brought a pci-network card and installed that and disabled the on-board chip.

 

and even though with a new install of windows and a new network card still the same problem... doesnt assign itself an ip address and doesnt recieve any data.

and natually everything is setup to auto-obtain ip etc etc

 

so i now assume a motherboard problem... but does anyone else have any ideas...

 

thanks taking the time to help me

 

bradley

[Dalo Harkin]

What Router do you have?

so do you use the Windows utilty to set up the connection - or does it come with something from Dell.

Make sure that BOTH are not running as they will conflict.

try using the one that you are not currently using - sounds like it just needs reconnecting - do you have the password for accessing the router - (normally found on the underside of the router)

[Tony D]

Is this a new problem or has this computer never been on the network before?

 

Is DHCP enabled? You can find out by going to START, RUN and type in cmd. When the black window with white lettering comes in, type ipconfig /all. Look at the DHCP setting for the network adapter.

 

Is the router set up as it came from the factory or have you changed setting? If MAC filtering is enabled, that could cause the problem.

 

I don't know what router you have, but most provide a reset button. Try pressing that button momentarily to so a 'soft' reset. If that doesn't work, hold the button in for 10 seconds to do a 'hard' reset. A 'hard' reset will wipe out any of your settings and put the router back to factory defaults. the 'soft' reset keeps your settings.