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[davidcolman]

My pc has suddenly gone mad. It wont go past the prompt page where it allows you to select f10 f11 f12 etc. It will not allow me to select any of those re booting options. Before this happened my laser printer was refusing to print a document and on attempting to fill in an online form some letters were difficult to write, having to press the keys several times before they worked.

Recently I attracted a warning sign telling me I had a trojan and I should go to the prompt to find out how to get rid. It was an ad for anti virus programmes.

I suspect i have picked up a virus despite having windows defender and an up to date anti virus programme (AVG). I constantly clean the registry.

I would have simply re installed the machine but My pc has no disc with it, is there any other method to a) boot the pc up...or B) re install

I am using my lap top for now.:confused::confused::confused::confused::confused:

[Rik from TST]

Try pressing F8 before windows begins to load, if the option is there, select "last known good configuration" and see if it will then boot. :)

[Dalo Harkin]

As you mentioned issues with the printer - unplug that from the PC and retry,

also unplug any other USB devices that you do not NEED to rule out them as a cause and see how you get along and let us know please.

If that does not work - pop the CMOS battery out and wait 10 seconds and then replace - obviously this is done with the PC switched off :eek:

[opensource_archive]

Are there any DVD's or CD;s in any of the drives? Once I had a DVD inserted into my optical drive and it wouldnt get past the flash screen untill I removed it. Also make sure your Hard Disk is bootbale in the BIOS and set it to First Boot Priority if not already.

 

Hope this helps.

[davidcolman]

pc problem

 

Hi all

 

Thank you to all who offered tips and advice on my problem, i am delighted to say I managed to get the pc to boot up :D and am now running a virus scan so hope to eradicate the problem :smile:

sites such as this are absolutely vital to dummies like me :rolleyes: so once again thanks to everyone who helped.;)

[Dalo Harkin]

Glad that its all sorted :)

[davidcolman]

same again

 

hi again

 

all was well yesterday and I downloaded the new windows live one virus and cleanup utility to eradicate the the trojan...there were 6 apparently. I was asked to re boot the machine and on doing so encountered the same problem as before.:mad: This time pressing f8 does nothing nor do any of the other f keys. What is going on???

[davidcolman]

latest

 

I just took the plunge and called PC world where I bought the machine...they told me to disconnect all the cables after turning the machine off. I did so and reconnecting the pc booted as normal...this was down to static....I decided to check if it was all over and re boot the pc....same again black screen with cpu info and asking me to press F10 to enter setup...none of which responded...so a wasted call....and the machine is still not booting.:(