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Windows XP Home- blank screen on startup


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Posted

When rebooting my system, the screen goes blank for a very long time. After a

few minutes, white dashes appear across the bottom of the screen and very

slowly the dashes fill in and become a solid white horizontal line. Then the

windows screen appears. The total process takes about 20 minutes to a half

hour.

How can I fix this problem

  • Replies 6
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Guest Uncle Grumpy
Posted

Re: Windows XP Home- blank screen on startup

 

On Sep 14, 4:14 pm, MPW <M...@discussions.microsoft.com> wrote:

> How can I fix this problem

 

Buy a new computer that is meant to run the OS

Posted

Re: Windows XP Home- blank screen on startup

 

Your sense of humor is wasted in this section. Why don't you take your show

on the road!

 

Thanks for nothing.

 

"Uncle Grumpy" wrote:

> On Sep 14, 4:14 pm, MPW <M...@discussions.microsoft.com> wrote:

>

> > How can I fix this problem

>

> Buy a new computer that is meant to run the OS

>

>

Posted

RE: Windows XP Home- blank screen on startup

 

Need more info:

Did it just start doing this?

Is it a new install?

How much RAM?

Did you add any hardware, or software?

Did you physically move the computer?

Details........

 

"MPW" wrote:

> When rebooting my system, the screen goes blank for a very long time. After a

> few minutes, white dashes appear across the bottom of the screen and very

> slowly the dashes fill in and become a solid white horizontal line. Then the

> windows screen appears. The total process takes about 20 minutes to a half

> hour.

> How can I fix this problem

Posted

RE: Windows XP Home- blank screen on startup

 

Thank you for the reply. The computer in question is my daughter's and I have

been trying to help her with it over the phone. The system had been operating

slow and had poor response. There had been an attempt to add an additional

partition to the had drive, but it was never completed. As a result of not

finishing the partitioning, there was a large section of the hard drive that

was not assigned and unusable. This resulted in constant prompts that there

was not enough free space to complete various functions.

I walked her through the process of reclaiming that unusable space (using

"Partion Commander 10"). After completion, the system reported the full hard

drive space and things worked Ok until the first time that the system was

rebooted. That is when this blank screen with the dashes started. It is

almost as though the system is doing a "Checkdisk", but no prompts only the

white dashes at the bottom of the screen. The system has "Nortons" anti virus

and network protection.

The system seems to work OK once it is finished going through this long

blank screen process. We tried a system restore point, but to no avail. To

complicate things, she can not find her windows disks, however she does have

the product code. (it is an OEM).

 

Thank you MPW

 

"Script" wrote:

> Need more info:

> Did it just start doing this?

> Is it a new install?

> How much RAM?

> Did you add any hardware, or software?

> Did you physically move the computer?

> Details........

>

> "MPW" wrote:

>

> > When rebooting my system, the screen goes blank for a very long time. After a

> > few minutes, white dashes appear across the bottom of the screen and very

> > slowly the dashes fill in and become a solid white horizontal line. Then the

> > windows screen appears. The total process takes about 20 minutes to a half

> > hour.

> > How can I fix this problem

Posted

Re: Windows XP Home- blank screen on startup

 

MPW wrote:

> Thank you for the reply. The computer in question is my daughter's and I have

> been trying to help her with it over the phone. The system had been operating

> slow and had poor response. There had been an attempt to add an additional

> partition to the had drive, but it was never completed. As a result of not

> finishing the partitioning, there was a large section of the hard drive that

> was not assigned and unusable. This resulted in constant prompts that there

> was not enough free space to complete various functions.

> I walked her through the process of reclaiming that unusable space (using

> "Partion Commander 10"). After completion, the system reported the full hard

> drive space and things worked Ok until the first time that the system was

> rebooted. That is when this blank screen with the dashes started. It is

> almost as though the system is doing a "Checkdisk", but no prompts only the

> white dashes at the bottom of the screen. The system has "Nortons" anti virus

> and network protection.

> The system seems to work OK once it is finished going through this long

> blank screen process. We tried a system restore point, but to no avail. To

> complicate things, she can not find her windows disks, however she does have

> the product code. (it is an OEM).

 

At this point the smartest thing your daughter can do is take the

machine to a professional computer repair shop. This will not be your

local version of BigComputerStore/GeekSquad. Since she has the Product

Key sticker, there will be no difficulty for the shop to do a clean

install of Windows.

 

I make this suggestion not to disparage your computer skills but because

it will be difficult to do anything else long-distance.

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User

Posted

Re: Windows XP Home- blank screen on startup

 

The computer is awakening from sleep mode not a boot up.

"MPW" <MPW@discussions.microsoft.com> wrote in message

news:776BABA2-25FD-4AE8-B37C-7F2CD2D87FE0@microsoft.com...

> Thank you for the reply. The computer in question is my daughter's and I

> have

> been trying to help her with it over the phone. The system had been

> operating

> slow and had poor response. There had been an attempt to add an additional

> partition to the had drive, but it was never completed. As a result of not

> finishing the partitioning, there was a large section of the hard drive

> that

> was not assigned and unusable. This resulted in constant prompts that

> there

> was not enough free space to complete various functions.

> I walked her through the process of reclaiming that unusable space (using

> "Partion Commander 10"). After completion, the system reported the full

> hard

> drive space and things worked Ok until the first time that the system was

> rebooted. That is when this blank screen with the dashes started. It is

> almost as though the system is doing a "Checkdisk", but no prompts only

> the

> white dashes at the bottom of the screen. The system has "Nortons" anti

> virus

> and network protection.

> The system seems to work OK once it is finished going through this long

> blank screen process. We tried a system restore point, but to no avail. To

> complicate things, she can not find her windows disks, however she does

> have

> the product code. (it is an OEM).

>

> Thank you MPW

>

> "Script" wrote:

>

>> Need more info:

>> Did it just start doing this?

>> Is it a new install?

>> How much RAM?

>> Did you add any hardware, or software?

>> Did you physically move the computer?

>> Details........

>>

>> "MPW" wrote:

>>

>> > When rebooting my system, the screen goes blank for a very long time.

>> > After a

>> > few minutes, white dashes appear across the bottom of the screen and

>> > very

>> > slowly the dashes fill in and become a solid white horizontal line.

>> > Then the

>> > windows screen appears. The total process takes about 20 minutes to a

>> > half

>> > hour.

>> > How can I fix this problem


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