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RECALL EMAIL


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Guest Barbara M
Posted

Dumb question, but have never done this...how do I recall a SENT email? I

use aol and can do it when email is another aol user, but don't know how to

recall an email when I sent it to a user other than aol.

  • Replies 11
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Guest Ken Blake, MVP
Posted

Re: RECALL EMAIL

 

On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

<BarbaraM@discussions.microsoft.com> wrote:

> Dumb question, but have never done this...how do I recall a SENT email? I

> use aol and can do it when email is another aol user, but don't know how to

> recall an email when I sent it to a user other than aol.

 

 

I don't know anything about AOL, and how or whether you can do

anything there, but in general you can not do this. Once an E-mail

message is sent, it's sent. It's much like putting a snail-mail letter

in a mailbox. Once it goes down the slot, it's gone.

 

--

Ken Blake, Microsoft MVP Windows - Shell/User

Please Reply to the Newsgroup

Guest Barbara M
Posted

Re: RECALL EMAIL

 

Can't be...when I worked, we had Windows and always had the option to recall

an email IF the recipient did not yet open it. Just can't figure out how to

do that here at home.

 

"Ken Blake, MVP" wrote:

> On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

> <BarbaraM@discussions.microsoft.com> wrote:

>

> > Dumb question, but have never done this...how do I recall a SENT email? I

> > use aol and can do it when email is another aol user, but don't know how to

> > recall an email when I sent it to a user other than aol.

>

>

> I don't know anything about AOL, and how or whether you can do

> anything there, but in general you can not do this. Once an E-mail

> message is sent, it's sent. It's much like putting a snail-mail letter

> in a mailbox. Once it goes down the slot, it's gone.

>

> --

> Ken Blake, Microsoft MVP Windows - Shell/User

> Please Reply to the Newsgroup

>

Guest db ´¯`·.. >
Posted

Re: RECALL EMAIL

 

this only possible with email

that stays on your corporate

server.

 

the www has different rules..

 

--

 

db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.

><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

 

 

..

 

 

"Barbara M" <BarbaraM@discussions.microsoft.com> wrote in message

news:C10FFCC7-9B7A-4D54-AB11-BBE7C60BF896@microsoft.com...

> Can't be...when I worked, we had Windows and always had the option to recall

> an email IF the recipient did not yet open it. Just can't figure out how to

> do that here at home.

>

> "Ken Blake, MVP" wrote:

>

>> On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

>> <BarbaraM@discussions.microsoft.com> wrote:

>>

>> > Dumb question, but have never done this...how do I recall a SENT email? I

>> > use aol and can do it when email is another aol user, but don't know how to

>> > recall an email when I sent it to a user other than aol.

>>

>>

>> I don't know anything about AOL, and how or whether you can do

>> anything there, but in general you can not do this. Once an E-mail

>> message is sent, it's sent. It's much like putting a snail-mail letter

>> in a mailbox. Once it goes down the slot, it's gone.

>>

>> --

>> Ken Blake, Microsoft MVP Windows - Shell/User

>> Please Reply to the Newsgroup

>>

Guest Curt Christianson
Posted

Re: RECALL EMAIL

 

Barbara,

 

I agree with Ken. I don't recall any longer how AOL handles e-mail, but

Windows and Outlook Express (Windows e-mail client) does *not* have the

provision for recalling an e-mail once you click the "Send" button.

 

--

HTH,

Curt

 

Windows Support Center

http://www.aumha.org

Practically Nerded,...

http://dundats.mvps.org/Index.htm

 

"Barbara M" <BarbaraM@discussions.microsoft.com> wrote in message

news:C10FFCC7-9B7A-4D54-AB11-BBE7C60BF896@microsoft.com...

| Can't be...when I worked, we had Windows and always had the option to

recall

| an email IF the recipient did not yet open it. Just can't figure out how

to

| do that here at home.

|

| "Ken Blake, MVP" wrote:

|

| > On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

| > <BarbaraM@discussions.microsoft.com> wrote:

| >

| > > Dumb question, but have never done this...how do I recall a SENT

email? I

| > > use aol and can do it when email is another aol user, but don't know

how to

| > > recall an email when I sent it to a user other than aol.

| >

| >

| > I don't know anything about AOL, and how or whether you can do

| > anything there, but in general you can not do this. Once an E-mail

| > message is sent, it's sent. It's much like putting a snail-mail letter

| > in a mailbox. Once it goes down the slot, it's gone.

| >

| > --

| > Ken Blake, Microsoft MVP Windows - Shell/User

| > Please Reply to the Newsgroup

| >

Guest Zilbandy
Posted

Re: RECALL EMAIL

 

On Sat, 15 Sep 2007 15:58:02 -0700, Barbara M

<BarbaraM@discussions.microsoft.com> wrote:

>Can't be...when I worked, we had Windows and always had the option to recall

>an email IF the recipient did not yet open it. Just can't figure out how to

>do that here at home.

 

That may have been a function of your local network. In general, once

sent, it's gone. In AOL's case, their "Unsend" function is part of the

AOL network. Like you said, if you send outside of the AOL domain,

it's not unsendable.

 

--

Zilbandy

Guest Gord Dibben
Posted

Re: RECALL EMAIL

 

Perhaps this will shed some light on your query.

 

Features that are available when you use Outlook with Exchange Server

 

http://support.microsoft.com/kb/290854/en-us

 

 

Gord Dibben MS Excel MVP

 

On Sat, 15 Sep 2007 15:58:02 -0700, Barbara M

<BarbaraM@discussions.microsoft.com> wrote:

>Can't be...when I worked, we had Windows and always had the option to recall

>an email IF the recipient did not yet open it. Just can't figure out how to

>do that here at home.

>

>"Ken Blake, MVP" wrote:

>

>> On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

>> <BarbaraM@discussions.microsoft.com> wrote:

>>

>> > Dumb question, but have never done this...how do I recall a SENT email? I

>> > use aol and can do it when email is another aol user, but don't know how to

>> > recall an email when I sent it to a user other than aol.

>>

>>

>> I don't know anything about AOL, and how or whether you can do

>> anything there, but in general you can not do this. Once an E-mail

>> message is sent, it's sent. It's much like putting a snail-mail letter

>> in a mailbox. Once it goes down the slot, it's gone.

>>

>> --

>> Ken Blake, Microsoft MVP Windows - Shell/User

>> Please Reply to the Newsgroup

>>

Guest Patrick Keenan
Posted

Re: RECALL EMAIL

 

"Barbara M" <BarbaraM@discussions.microsoft.com> wrote in message

news:C10FFCC7-9B7A-4D54-AB11-BBE7C60BF896@microsoft.com...

> Can't be...when I worked, we had Windows and always had the option to

> recall

> an email IF the recipient did not yet open it. Just can't figure out how

> to

> do that here at home.

 

IIRC, that is a feature of MS exchange server. It won't apply to AOL or

any other mail system.

 

HTH

-pk

 

>

> "Ken Blake, MVP" wrote:

>

>> On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

>> <BarbaraM@discussions.microsoft.com> wrote:

>>

>> > Dumb question, but have never done this...how do I recall a SENT email?

>> > I

>> > use aol and can do it when email is another aol user, but don't know

>> > how to

>> > recall an email when I sent it to a user other than aol.

>>

>>

>> I don't know anything about AOL, and how or whether you can do

>> anything there, but in general you can not do this. Once an E-mail

>> message is sent, it's sent. It's much like putting a snail-mail letter

>> in a mailbox. Once it goes down the slot, it's gone.

>>

>> --

>> Ken Blake, Microsoft MVP Windows - Shell/User

>> Please Reply to the Newsgroup

>>

Guest Ken Blake, MVP
Posted

Re: RECALL EMAIL

 

On Sat, 15 Sep 2007 15:58:02 -0700, Barbara M

<BarbaraM@discussions.microsoft.com> wrote:

> Can't be...when I worked, we had Windows and always had the option to recall

> an email IF the recipient did not yet open it. Just can't figure out how to

> do that here at home.

 

 

OK, have it your way. Your choice. Feel free to disregard what I said.

 

 

> "Ken Blake, MVP" wrote:

>

> > On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

> > <BarbaraM@discussions.microsoft.com> wrote:

> >

> > > Dumb question, but have never done this...how do I recall a SENT email? I

> > > use aol and can do it when email is another aol user, but don't know how to

> > > recall an email when I sent it to a user other than aol.

> >

> >

> > I don't know anything about AOL, and how or whether you can do

> > anything there, but in general you can not do this. Once an E-mail

> > message is sent, it's sent. It's much like putting a snail-mail letter

> > in a mailbox. Once it goes down the slot, it's gone.

> >

> > --

> > Ken Blake, Microsoft MVP Windows - Shell/User

> > Please Reply to the Newsgroup

> >

 

--

Ken Blake, Microsoft MVP Windows - Shell/User

Please Reply to the Newsgroup

Guest VanguardLH
Posted

Re: RECALL EMAIL

 

"Barbara M" wrote in message

news:C10FFCC7-9B7A-4D54-AB11-BBE7C60BF896@microsoft.com...

> Can't be...when I worked, we had Windows and always had the option

> to recall

> an email IF the recipient did not yet open it. Just can't figure out

> how to

> do that here at home.

 

 

Only works if:

- Sender sends a recall to the Exchange server.

- Recipient uses the same Exchange organization as the sender.

- Recipient must open the recall e-mail before opening the original

e-mail. This usually means the recipient must sort their Inbox in

descending received order so it is likely they open your recall before

they open the original.

- Recipient has no rules that end up moving the e-mail to a different

folder than the Inbox upon delivery. Recalls only work if the recall

e-mail and original e-mail are both in the Inbox folder.

 

Even with all the above conditions satisfied for sender and recipient

within the same Exchange organization, recall is a flaky and

unreliable operation. Since you are talking about using SMTP to send

your e-mails, recall will not work. The message ID is assigned by the

SMTP server at the time it gets the message from the e-mail client to

then send it (i.e., the e-mail client is disconnected and it is the

mail server that assigned the Message-ID header with a unique value).

Your e-mail client won't know what is that server-assigned message ID,

so it won't know what to put in the recall header to tell the

recipient's e-mail client as to which e-mail to delete (recall).

Messages cannot be recalled by using their Subject header since there

is no uniqueness to the contents of that header.

 

That is why recall doesn't work if you are using SMTP. When you were

using AOL with their proprietary protocol and their proprietary e-mail

client, features could've been provided in that mail server and client

which are not available when using SMTP, much like Exchange has

features that SMTP does not have. Private or proprietry protocols can

add whatever features they want. SMTP is an open standard thankfully

over which Microsoft exercises no control. If AOL is recalling mails

between AOL sender and AOL recipient while using SMTP as their

transfer protocol then they are making a best-guess at which one to

delete in the recipient's mailbox which may not be accurate.

Posted

Re: RECALL EMAIL

 

Were you sending via AOL network and using a name@aol.com account at work?

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User) since 2002

AumHa VSOP & Admin http://aumha.net; DTS-L http://dts-l.org/

 

Barbara M wrote:

> Can't be...when I worked, we had Windows and always had the option to

> recall

> an email IF the recipient did not yet open it. Just can't figure out how

> to

> do that here at home.

>

> "Ken Blake, MVP" wrote:

>

>> On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

>> <BarbaraM@discussions.microsoft.com> wrote:

>>

>>> Dumb question, but have never done this...how do I recall a SENT email?

>>> I

>>> use aol and can do it when email is another aol user, but don't know how

>>> to recall an email when I sent it to a user other than aol.

>>

>>

>> I don't know anything about AOL, and how or whether you can do

>> anything there, but in general you can not do this. Once an E-mail

>> message is sent, it's sent. It's much like putting a snail-mail letter

>> in a mailbox. Once it goes down the slot, it's gone.

>>

>> --

>> Ken Blake, Microsoft MVP Windows - Shell/User

>> Please Reply to the Newsgroup

Guest Poprivet
Posted

Re: RECALL EMAIL

 

lol, sure can be! You're talking about third party programs and/or possibly

an intranet situation instead of an internet situation.

Once an email is Sent, you cannot "unsend" it. It's the way the protocol

is designed, and always has been. You're somehow mixing up a special setup

you had in place as Windows any version can't/has never done that.

If AOL allows it, that's interesting, but ... you asked about e-mail, not

about AOL communications. AOL is a different animal I admit, but I'm not

too sure AOL allows it either.

 

Pop`

 

 

Barbara M wrote:

> Can't be...when I worked, we had Windows and always had the option to

> recall an email IF the recipient did not yet open it. Just can't

> figure out how to do that here at home.

>

> "Ken Blake, MVP" wrote:

>

>> On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M

>> <BarbaraM@discussions.microsoft.com> wrote:

>>

>>> Dumb question, but have never done this...how do I recall a SENT

>>> email? I use aol and can do it when email is another aol user, but

>>> don't know how to recall an email when I sent it to a user other

>>> than aol.

>>

>>

>> I don't know anything about AOL, and how or whether you can do

>> anything there, but in general you can not do this. Once an E-mail

>> message is sent, it's sent. It's much like putting a snail-mail

>> letter in a mailbox. Once it goes down the slot, it's gone.

>>

>> --

>> Ken Blake, Microsoft MVP Windows - Shell/User

>> Please Reply to the Newsgroup


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