Guest hockerby Posted September 18, 2007 Posted September 18, 2007 I am using Windows Xp with the SP2 pack. When closing down recently the above error message appears. I have not been quick enough to get the rest of the message before it disappears. When I reboot the computer I have a blank screen for a minute or two, then a black and white screen appears with some message that I have to press either F1 or F2. I press F1 then the computer boots up. The only problem I seem to have is that I have to reset the time, date and year again. Can any body assist me with this please????
Guest Gerry Posted September 18, 2007 Posted September 18, 2007 Re: Re "0x011f4cc0" error message Have you looked at the Warning and Error Reports in the System and Application logs in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ hockerby wrote: > I am using Windows Xp with the SP2 pack. When closing down recently > the above error message appears. I have not been quick enough to get > the rest of the message before it disappears. When I reboot the > computer I have a blank screen for a minute or two, then a black and > white screen appears with some message that I have to press either F1 > or F2. I press F1 then the computer boots up. The only problem I > seem to have is that I have to reset the time, date and year again. > Can any body assist me with this please????
Guest hockerby Posted September 20, 2007 Posted September 20, 2007 Re: Re "0x011f4cc0" error message Hi Gerry, I'm sorry about the delay in replying to you. I am a bit of a learner at this computer business. I did what you told me and accessed the Event viewer, but it confused me about researching the meaning of the error, etc. Also I have never copied and pasted before. Could it be simply that the battery on the motherboard needs replacing? My PC is 5 1/2 years old now. It is a Packard Bell Imedia 5106, with it's original Discovery motherboard. As I have stated when I boot up the only problem I have is with the time, date and year to be reset. Everything else is working OK. Do you know what type of battery I will need. Thanking you for your time and patience, in anticipation, Hockerby. "Gerry" wrote: > Have you looked at the Warning and Error Reports in the System and > Application logs in Event Viewer? > > Please post copies of all Error and Warning Reports appearing in > the System and Application logs in Event Viewer for the last boot. No > Information Reports or Duplicates please. Indicate which also appear in > a previous boot. > > You can access Event Viewer by selecting Start, Control Panel, > Administrative Tools, and Event Viewer. When researching the meaning > of the error, information regarding Event ID, Source and Description > are important. > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > http://support.microsoft.com/kb/308427/en-us > > Part of the Description of the error will include a link, which you > should double click for further information. You can copy using copy > and paste. Often the link will, however, say there is no further > information. > http://go.microsoft.com/fw.link/events.asp > (Please note the hyperlink above is for illustration purposes only) > > A tip for posting copies of Error Reports! Run Event Viewer and double > click on the error you want to copy. In the window, which appears is a > button resembling two pages. Click the button and close Event > Viewer.Now start your message (email) and do a paste into the body of > the message. Make sure this is the first paste after exiting from > Event Viewer. > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > hockerby wrote: > > I am using Windows Xp with the SP2 pack. When closing down recently > > the above error message appears. I have not been quick enough to get > > the rest of the message before it disappears. When I reboot the > > computer I have a blank screen for a minute or two, then a black and > > white screen appears with some message that I have to press either F1 > > or F2. I press F1 then the computer boots up. The only problem I > > seem to have is that I have to reset the time, date and year again. > > Can any body assist me with this please???? > > >
Guest Gerry Posted September 20, 2007 Posted September 20, 2007 Re: Re "0x011f4cc0" error message I think your machine is a Desktop so the only battery I would expect is a tiny one located on the motherboard: http://support.packardbell.co.uk/uk/item/index.php?pn=P480402601&t=2006 However the details are not clear to me in the documentation I located for your model. I have never had to relace a battery but a failing battery will evidence itself by the system clock losing time. Where did you buy the original machine from? I would ask them. Within a serial number you may be able to get details of the battery from the web site above. I am not sure whether you are located in the US or elsewhere. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ hockerby wrote: > Hi Gerry, I'm sorry about the delay in replying to you. I am a bit of > a learner at this computer business. I did what you told me and > accessed the Event viewer, but it confused me about researching the > meaning of the error, etc. Also I have never copied and pasted > before. Could it be simply that the battery on the motherboard needs > replacing? My PC is 5 1/2 years old now. It is a Packard Bell > Imedia 5106, with it's original Discovery motherboard. As I have > stated when I boot up the only problem I have is with the time, date > and year to be reset. Everything else is working OK. Do you know > what type of battery I will need. Thanking you for your time and > patience, in anticipation, Hockerby. > > "Gerry" wrote: > >> Have you looked at the Warning and Error Reports in the System and >> Application logs in Event Viewer? >> >> Please post copies of all Error and Warning Reports appearing in >> the System and Application logs in Event Viewer for the last boot. No >> Information Reports or Duplicates please. Indicate which also appear >> in a previous boot. >> >> You can access Event Viewer by selecting Start, Control Panel, >> Administrative Tools, and Event Viewer. When researching the meaning >> of the error, information regarding Event ID, Source and Description >> are important. >> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP >> http://support.microsoft.com/kb/308427/en-us >> >> Part of the Description of the error will include a link, which you >> should double click for further information. You can copy using copy >> and paste. Often the link will, however, say there is no further >> information. >> http://go.microsoft.com/fw.link/events.asp >> (Please note the hyperlink above is for illustration purposes only) >> >> A tip for posting copies of Error Reports! Run Event Viewer and >> double click on the error you want to copy. In the window, which >> appears is a button resembling two pages. Click the button and close >> Event Viewer.Now start your message (email) and do a paste into the >> body of the message. Make sure this is the first paste after exiting >> from Event Viewer. >> >> -- >> >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> hockerby wrote: >>> I am using Windows Xp with the SP2 pack. When closing down recently >>> the above error message appears. I have not been quick enough to >>> get the rest of the message before it disappears. When I reboot the >>> computer I have a blank screen for a minute or two, then a black and >>> white screen appears with some message that I have to press either >>> F1 or F2. I press F1 then the computer boots up. The only problem >>> I seem to have is that I have to reset the time, date and year >>> again. Can any body assist me with this please????
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