Guest elittlebit32 Posted September 19, 2007 Posted September 19, 2007 I keep getting this box that pops up saying i have visited nude sites *which i have not* and that i need to get a hard drive cleaner..everytime the box comes up it moves my internet explorer to the bottom right side of my screen and when i try to close out of the pop up it starts scanning my comp and it wont let me close unless i go to task manager. I have tried closing it by going to the bar on the bottom and right clicking to close it out and it wont let me either. I have ran AVG free anti-virus, Mcafee anti-virus, webroot spysweeper and Super anti-spyware and nothing comes up. I have a few friends with the same problem also and the same exact box coming up. We dont d/l and mainly the only sites we go to are pogo and e-bay. Can someone please help me? Thanks, Elittlebit32
Guest Malke Posted September 19, 2007 Posted September 19, 2007 Re: Help Please!hard drive clean up pop up elittlebit32 wrote: > I keep getting this box that pops up saying i have visited nude sites *which > i have not* and that i need to get a hard drive cleaner..everytime the box > comes up it moves my internet explorer to the bottom right side of my screen > and when i try to close out of the pop up it starts scanning my comp and it > wont let me close unless i go to task manager. I have tried closing it by > going to the bar on the bottom and right clicking to close it out and it wont > let me either. I have ran AVG free anti-virus, Mcafee anti-virus, webroot > spysweeper and Super anti-spyware and nothing comes up. I have a few friends > with the same problem also and the same exact box coming up. We dont d/l and > mainly the only sites we go to are pogo and e-bay. Can someone please help > me? Thanks, > Elittlebit32 Your computer is infected. Since you mention "hard drive cleaner" I suspect the malware is Drive Cleaner but of course that is just a guess since you left out the name of the program giving you the message. If it is Drive Cleaner, here are the removal steps: http://www.bleepingcomputer.com/forums/topic71782.html Otherwise, you can see if there are targeted steps for your particular malware here: http://www.bleepingcomputer.com/forums/forum55.html I will give you a link to my general malware removal steps, but if you have already done the preparatory work suggested and scanned in Safe Mode, etc. then you should run HijackThis and post your log in one of the specialty forums listed below (not here, please). http://www.elephantboycomputers.com/page2.html#Removing_Malware HijackThis links: http://aumha.org/downloads/hijackthis.zip http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 - another tutorial http://aumha.net/ - Click on the HijackThis forum. Read the announcement and the stickies *first*. http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://castlecops.com/forum67.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html http://gladiator-antivirus.com/forum/index.php?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ http://forums.tomcoyote.org/ Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest elittlebit32 Posted September 20, 2007 Posted September 20, 2007 Re: Help Please!hard drive clean up pop up "Malke" wrote: > elittlebit32 wrote: > > I keep getting this box that pops up saying i have visited nude sites *which > > i have not* and that i need to get a hard drive cleaner..everytime the box > > comes up it moves my internet explorer to the bottom right side of my screen > > and when i try to close out of the pop up it starts scanning my comp and it > > wont let me close unless i go to task manager. I have tried closing it by > > going to the bar on the bottom and right clicking to close it out and it wont > > let me either. I have ran AVG free anti-virus, Mcafee anti-virus, webroot > > spysweeper and Super anti-spyware and nothing comes up. I have a few friends > > with the same problem also and the same exact box coming up. We dont d/l and > > mainly the only sites we go to are pogo and e-bay. Can someone please help > > me? Thanks, > > Elittlebit32 > > Your computer is infected. Since you mention "hard drive cleaner" I > suspect the malware is Drive Cleaner but of course that is just a guess > since you left out the name of the program giving you the message. If it > is Drive Cleaner, here are the removal steps: > > http://www.bleepingcomputer.com/forums/topic71782.html > > Otherwise, you can see if there are targeted steps for your particular > malware here: > > http://www.bleepingcomputer.com/forums/forum55.html > > I will give you a link to my general malware removal steps, but if you > have already done the preparatory work suggested and scanned in Safe > Mode, etc. then you should run HijackThis and post your log in one of > the specialty forums listed below (not here, please). > > http://www.elephantboycomputers.com/page2.html#Removing_Malware > > HijackThis links: > > http://aumha.org/downloads/hijackthis.zip > http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn > http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 - > another tutorial > http://aumha.net/ - Click on the HijackThis forum. Read the announcement > and the stickies *first*. > http://www.atribune.org/forums/index.php?showforum=9 > http://aumha.net/viewforum.php?f=30 > http://www.bleepingcomputer.com/forums/forum22.html > http://castlecops.com/forum67.html > http://www.dslreports.com/forum/cleanup > http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 > http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html > http://gladiator-antivirus.com/forum/index.php?showforum=170 > http://spywarewarrior.com/viewforum.php?f=5 > http://forums.techguy.org/54-security/ > http://forums.tomcoyote.org/ > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shel I see i forgot to say where it came from..it says its from microsoft but it is obvious it isnt.
Guest Malke Posted September 20, 2007 Posted September 20, 2007 Re: Help Please!hard drive clean up pop up elittlebit32 wrote: > I see i forgot to say where it came from..it says its from microsoft but it > is obvious it isnt. Then go through the malware removal steps I suggested in my last post. Standard caveat: If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a professional computer repair shop (not your local version of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. Have all your data backed up before you take the machine into a shop. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest elittlebit32 Posted September 22, 2007 Posted September 22, 2007 Re: Help Please!hard drive clean up pop up "Malke" wrote: > elittlebit32 wrote: > > > I see i forgot to say where it came from..it says its from microsoft but it > > is obvious it isnt. > > Then go through the malware removal steps I suggested in my last post. > > Standard caveat: If the procedures look too complex - and there is no > shame in admitting this isn't your cup of tea - take the machine to a > professional computer repair shop (not your local version of > BigComputerStore/GeekSquad). Please be aware that not all local shops > are skilled at removing malware and even if they are, your computer may > be so infested that Windows will need to be clean-installed. Have all > your data backed up before you take the machine into a shop. > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User > I will, Thank you very much for your help! Elittlebit
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