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Help Please!hard drive clean up pop up


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Guest elittlebit32
Posted

I keep getting this box that pops up saying i have visited nude sites *which

i have not* and that i need to get a hard drive cleaner..everytime the box

comes up it moves my internet explorer to the bottom right side of my screen

and when i try to close out of the pop up it starts scanning my comp and it

wont let me close unless i go to task manager. I have tried closing it by

going to the bar on the bottom and right clicking to close it out and it wont

let me either. I have ran AVG free anti-virus, Mcafee anti-virus, webroot

spysweeper and Super anti-spyware and nothing comes up. I have a few friends

with the same problem also and the same exact box coming up. We dont d/l and

mainly the only sites we go to are pogo and e-bay. Can someone please help

me? Thanks,

Elittlebit32

Posted

Re: Help Please!hard drive clean up pop up

 

elittlebit32 wrote:

> I keep getting this box that pops up saying i have visited nude sites *which

> i have not* and that i need to get a hard drive cleaner..everytime the box

> comes up it moves my internet explorer to the bottom right side of my screen

> and when i try to close out of the pop up it starts scanning my comp and it

> wont let me close unless i go to task manager. I have tried closing it by

> going to the bar on the bottom and right clicking to close it out and it wont

> let me either. I have ran AVG free anti-virus, Mcafee anti-virus, webroot

> spysweeper and Super anti-spyware and nothing comes up. I have a few friends

> with the same problem also and the same exact box coming up. We dont d/l and

> mainly the only sites we go to are pogo and e-bay. Can someone please help

> me? Thanks,

> Elittlebit32

 

Your computer is infected. Since you mention "hard drive cleaner" I

suspect the malware is Drive Cleaner but of course that is just a guess

since you left out the name of the program giving you the message. If it

is Drive Cleaner, here are the removal steps:

 

http://www.bleepingcomputer.com/forums/topic71782.html

 

Otherwise, you can see if there are targeted steps for your particular

malware here:

 

http://www.bleepingcomputer.com/forums/forum55.html

 

I will give you a link to my general malware removal steps, but if you

have already done the preparatory work suggested and scanned in Safe

Mode, etc. then you should run HijackThis and post your log in one of

the specialty forums listed below (not here, please).

 

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

HijackThis links:

 

http://aumha.org/downloads/hijackthis.zip

http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn

http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 -

another tutorial

http://aumha.net/ - Click on the HijackThis forum. Read the announcement

and the stickies *first*.

http://www.atribune.org/forums/index.php?showforum=9

http://aumha.net/viewforum.php?f=30

http://www.bleepingcomputer.com/forums/forum22.html

http://castlecops.com/forum67.html

http://www.dslreports.com/forum/cleanup

http://www.cybertechhelp.com/forums/forumdisplay.php?f=25

http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html

http://gladiator-antivirus.com/forum/index.php?showforum=170

http://spywarewarrior.com/viewforum.php?f=5

http://forums.techguy.org/54-security/

http://forums.tomcoyote.org/

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User

Guest elittlebit32
Posted

Re: Help Please!hard drive clean up pop up

 

 

 

"Malke" wrote:

> elittlebit32 wrote:

> > I keep getting this box that pops up saying i have visited nude sites *which

> > i have not* and that i need to get a hard drive cleaner..everytime the box

> > comes up it moves my internet explorer to the bottom right side of my screen

> > and when i try to close out of the pop up it starts scanning my comp and it

> > wont let me close unless i go to task manager. I have tried closing it by

> > going to the bar on the bottom and right clicking to close it out and it wont

> > let me either. I have ran AVG free anti-virus, Mcafee anti-virus, webroot

> > spysweeper and Super anti-spyware and nothing comes up. I have a few friends

> > with the same problem also and the same exact box coming up. We dont d/l and

> > mainly the only sites we go to are pogo and e-bay. Can someone please help

> > me? Thanks,

> > Elittlebit32

>

> Your computer is infected. Since you mention "hard drive cleaner" I

> suspect the malware is Drive Cleaner but of course that is just a guess

> since you left out the name of the program giving you the message. If it

> is Drive Cleaner, here are the removal steps:

>

> http://www.bleepingcomputer.com/forums/topic71782.html

>

> Otherwise, you can see if there are targeted steps for your particular

> malware here:

>

> http://www.bleepingcomputer.com/forums/forum55.html

>

> I will give you a link to my general malware removal steps, but if you

> have already done the preparatory work suggested and scanned in Safe

> Mode, etc. then you should run HijackThis and post your log in one of

> the specialty forums listed below (not here, please).

>

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> HijackThis links:

>

> http://aumha.org/downloads/hijackthis.zip

> http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn

> http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 -

> another tutorial

> http://aumha.net/ - Click on the HijackThis forum. Read the announcement

> and the stickies *first*.

> http://www.atribune.org/forums/index.php?showforum=9

> http://aumha.net/viewforum.php?f=30

> http://www.bleepingcomputer.com/forums/forum22.html

> http://castlecops.com/forum67.html

> http://www.dslreports.com/forum/cleanup

> http://www.cybertechhelp.com/forums/forumdisplay.php?f=25

> http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html

> http://gladiator-antivirus.com/forum/index.php?showforum=170

> http://spywarewarrior.com/viewforum.php?f=5

> http://forums.techguy.org/54-security/

> http://forums.tomcoyote.org/

>

>

> Malke

> --

> Elephant Boy Computers

> http://www.elephantboycomputers.com

> "Don't Panic!"

> MS-MVP Windows - Shel

 

I see i forgot to say where it came from..it says its from microsoft but it

is obvious it isnt.

Posted

Re: Help Please!hard drive clean up pop up

 

elittlebit32 wrote:

> I see i forgot to say where it came from..it says its from microsoft but it

> is obvious it isnt.

 

Then go through the malware removal steps I suggested in my last post.

 

Standard caveat: If the procedures look too complex - and there is no

shame in admitting this isn't your cup of tea - take the machine to a

professional computer repair shop (not your local version of

BigComputerStore/GeekSquad). Please be aware that not all local shops

are skilled at removing malware and even if they are, your computer may

be so infested that Windows will need to be clean-installed. Have all

your data backed up before you take the machine into a shop.

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User

Guest elittlebit32
Posted

Re: Help Please!hard drive clean up pop up

 

 

 

"Malke" wrote:

> elittlebit32 wrote:

>

> > I see i forgot to say where it came from..it says its from microsoft but it

> > is obvious it isnt.

>

> Then go through the malware removal steps I suggested in my last post.

>

> Standard caveat: If the procedures look too complex - and there is no

> shame in admitting this isn't your cup of tea - take the machine to a

> professional computer repair shop (not your local version of

> BigComputerStore/GeekSquad). Please be aware that not all local shops

> are skilled at removing malware and even if they are, your computer may

> be so infested that Windows will need to be clean-installed. Have all

> your data backed up before you take the machine into a shop.

>

>

> Malke

> --

> Elephant Boy Computers

> http://www.elephantboycomputers.com

> "Don't Panic!"

> MS-MVP Windows - Shell/User

>

I will, Thank you very much for your help!

Elittlebit

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