First print job of day doesn't work for just one user, STRANGE

[Guest Rich]

this is the weirdest problem i've ever seen. We have a user who's first

print job from her RDC session always hangs every day. Then when she logs

off the server and back on to clear her virtual print queue mapped to the

network printer installed on her local computer, she can then print. I've

tried deleting her profile from the server, reinstalling the printer on her

local computer, no such luck. Any ideas of what could I could possibly try

next???? She use mstsc to connect to the 2000 SP4 server. Even cancelling

the job in her virtual print queue doesn't work, it just sits at Deleting

forever until she logs off.

Is there some sort of logging I can turn on to see what is going on or

something??? The weird thing is that other people use the same printer when

RDC'd to the same server and it works fine.

[Guest Anthony]

Re: First print job of day doesn't work for just one user, STRANGE

 

Terminal services printing is surprisingly complex, hence the third party

printing methods like Uniprint.

Can you turn on printer logging? What errors do you have when this happens?

First of all I would make sure that you are using exactly the same printer

drivers everywhere (print server, terminal server, clients) and that it is a

TS approved printer driver.

Hope that helps,

Anthony,

http://www.airdesk.co.uk

 

 

 

 

"Rich" <Rich@discussions.microsoft.com> wrote in message

news:4394FAE9-CD8F-4660-920E-61920DE4F9E1@microsoft.com...

> this is the weirdest problem i've ever seen. We have a user who's first

> print job from her RDC session always hangs every day. Then when she logs

> off the server and back on to clear her virtual print queue mapped to the

> network printer installed on her local computer, she can then print. I've

> tried deleting her profile from the server, reinstalling the printer on

> her

> local computer, no such luck. Any ideas of what could I could possibly

> try

> next???? She use mstsc to connect to the 2000 SP4 server. Even

> cancelling

> the job in her virtual print queue doesn't work, it just sits at Deleting

> forever until she logs off.

> Is there some sort of logging I can turn on to see what is going on or

> something??? The weird thing is that other people use the same printer

> when

> RDC'd to the same server and it works fine.

[Guest Rich]

Re: First print job of day doesn't work for just one user, STRANGE

 

How do you turn on printer logging? everything should be the same between

users, as they all add this printer from my print server.

 

"Anthony" wrote:

> Terminal services printing is surprisingly complex, hence the third party

> printing methods like Uniprint.

> Can you turn on printer logging? What errors do you have when this happens?

> First of all I would make sure that you are using exactly the same printer

> drivers everywhere (print server, terminal server, clients) and that it is a

> TS approved printer driver.

> Hope that helps,

> Anthony,

> http://www.airdesk.co.uk

>

>

>

>

> "Rich" <Rich@discussions.microsoft.com> wrote in message

> news:4394FAE9-CD8F-4660-920E-61920DE4F9E1@microsoft.com...

> > this is the weirdest problem i've ever seen. We have a user who's first

> > print job from her RDC session always hangs every day. Then when she logs

> > off the server and back on to clear her virtual print queue mapped to the

> > network printer installed on her local computer, she can then print. I've

> > tried deleting her profile from the server, reinstalling the printer on

> > her

> > local computer, no such luck. Any ideas of what could I could possibly

> > try

> > next???? She use mstsc to connect to the 2000 SP4 server. Even

> > cancelling

> > the job in her virtual print queue doesn't work, it just sits at Deleting

> > forever until she logs off.

> > Is there some sort of logging I can turn on to see what is going on or

> > something??? The weird thing is that other people use the same printer

> > when

> > RDC'd to the same server and it works fine.

>

>

>

[Guest Anthony]

Re: First print job of day doesn't work for just one user, STRANGE

 

Go to the print server; printers; File menu; Server Properties; Advanced.

Anthony,

http://www.airdesk.co.uk

 

 

 

 

"Rich" <Rich@discussions.microsoft.com> wrote in message

news:BDFAB2FE-5E33-4345-9E35-DBAC679CB09C@microsoft.com...

> How do you turn on printer logging? everything should be the same between

> users, as they all add this printer from my print server.

>

> "Anthony" wrote:

>

>> Terminal services printing is surprisingly complex, hence the third party

>> printing methods like Uniprint.

>> Can you turn on printer logging? What errors do you have when this

>> happens?

>> First of all I would make sure that you are using exactly the same

>> printer

>> drivers everywhere (print server, terminal server, clients) and that it

>> is a

>> TS approved printer driver.

>> Hope that helps,

>> Anthony,

>> http://www.airdesk.co.uk

>>

>>

>>

>>

>> "Rich" <Rich@discussions.microsoft.com> wrote in message

>> news:4394FAE9-CD8F-4660-920E-61920DE4F9E1@microsoft.com...

>> > this is the weirdest problem i've ever seen. We have a user who's

>> > first

>> > print job from her RDC session always hangs every day. Then when she

>> > logs

>> > off the server and back on to clear her virtual print queue mapped to

>> > the

>> > network printer installed on her local computer, she can then print.

>> > I've

>> > tried deleting her profile from the server, reinstalling the printer on

>> > her

>> > local computer, no such luck. Any ideas of what could I could possibly

>> > try

>> > next???? She use mstsc to connect to the 2000 SP4 server. Even

>> > cancelling

>> > the job in her virtual print queue doesn't work, it just sits at

>> > Deleting

>> > forever until she logs off.

>> > Is there some sort of logging I can turn on to see what is going on or

>> > something??? The weird thing is that other people use the same printer

>> > when

>> > RDC'd to the same server and it works fine.

>>

>>

>>

[Guest Rich]

Re: First print job of day doesn't work for just one user, STRANGE

 

And I do this on my actual printer server they add the printer from, or the

server she is RDC'ing to where the error actually happens?

 

"Anthony" wrote:

> Go to the print server; printers; File menu; Server Properties; Advanced.

> Anthony,

> http://www.airdesk.co.uk

>

>

>

>

> "Rich" <Rich@discussions.microsoft.com> wrote in message

> news:BDFAB2FE-5E33-4345-9E35-DBAC679CB09C@microsoft.com...

> > How do you turn on printer logging? everything should be the same between

> > users, as they all add this printer from my print server.

> >

> > "Anthony" wrote:

> >

> >> Terminal services printing is surprisingly complex, hence the third party

> >> printing methods like Uniprint.

> >> Can you turn on printer logging? What errors do you have when this

> >> happens?

> >> First of all I would make sure that you are using exactly the same

> >> printer

> >> drivers everywhere (print server, terminal server, clients) and that it

> >> is a

> >> TS approved printer driver.

> >> Hope that helps,

> >> Anthony,

> >> http://www.airdesk.co.uk

> >>

> >>

> >>

> >>

> >> "Rich" <Rich@discussions.microsoft.com> wrote in message

> >> news:4394FAE9-CD8F-4660-920E-61920DE4F9E1@microsoft.com...

> >> > this is the weirdest problem i've ever seen. We have a user who's

> >> > first

> >> > print job from her RDC session always hangs every day. Then when she

> >> > logs

> >> > off the server and back on to clear her virtual print queue mapped to

> >> > the

> >> > network printer installed on her local computer, she can then print.

> >> > I've

> >> > tried deleting her profile from the server, reinstalling the printer on

> >> > her

> >> > local computer, no such luck. Any ideas of what could I could possibly

> >> > try

> >> > next???? She use mstsc to connect to the 2000 SP4 server. Even

> >> > cancelling

> >> > the job in her virtual print queue doesn't work, it just sits at

> >> > Deleting

> >> > forever until she logs off.

> >> > Is there some sort of logging I can turn on to see what is going on or

> >> > something??? The weird thing is that other people use the same printer

> >> > when

> >> > RDC'd to the same server and it works fine.

> >>

> >>

> >>

>

>

>

[Guest Anthony]

Re: First print job of day doesn't work for just one user, STRANGE

 

The print server for the printer she is printing to,

Anthony

http://www.airdesk.co.uk

 

 

"Rich" <Rich@discussions.microsoft.com> wrote in message

news:C2D4FEC7-F3EA-409D-88A7-9CECA24F0528@microsoft.com...

> And I do this on my actual printer server they add the printer from, or

> the

> server she is RDC'ing to where the error actually happens?

>

> "Anthony" wrote:

>

>> Go to the print server; printers; File menu; Server Properties; Advanced.

>> Anthony,

>> http://www.airdesk.co.uk

>>

>>

>>

>>

>> "Rich" <Rich@discussions.microsoft.com> wrote in message

>> news:BDFAB2FE-5E33-4345-9E35-DBAC679CB09C@microsoft.com...

>> > How do you turn on printer logging? everything should be the same

>> > between

>> > users, as they all add this printer from my print server.

>> >

>> > "Anthony" wrote:

>> >

>> >> Terminal services printing is surprisingly complex, hence the third

>> >> party

>> >> printing methods like Uniprint.

>> >> Can you turn on printer logging? What errors do you have when this

>> >> happens?

>> >> First of all I would make sure that you are using exactly the same

>> >> printer

>> >> drivers everywhere (print server, terminal server, clients) and that

>> >> it

>> >> is a

>> >> TS approved printer driver.

>> >> Hope that helps,

>> >> Anthony,

>> >> http://www.airdesk.co.uk

>> >>

>> >>

>> >>

>> >>

>> >> "Rich" <Rich@discussions.microsoft.com> wrote in message

>> >> news:4394FAE9-CD8F-4660-920E-61920DE4F9E1@microsoft.com...

>> >> > this is the weirdest problem i've ever seen. We have a user who's

>> >> > first

>> >> > print job from her RDC session always hangs every day. Then when

>> >> > she

>> >> > logs

>> >> > off the server and back on to clear her virtual print queue mapped

>> >> > to

>> >> > the

>> >> > network printer installed on her local computer, she can then print.

>> >> > I've

>> >> > tried deleting her profile from the server, reinstalling the printer

>> >> > on

>> >> > her

>> >> > local computer, no such luck. Any ideas of what could I could

>> >> > possibly

>> >> > try

>> >> > next???? She use mstsc to connect to the 2000 SP4 server. Even

>> >> > cancelling

>> >> > the job in her virtual print queue doesn't work, it just sits at

>> >> > Deleting

>> >> > forever until she logs off.

>> >> > Is there some sort of logging I can turn on to see what is going on

>> >> > or

>> >> > something??? The weird thing is that other people use the same

>> >> > printer

>> >> > when

>> >> > RDC'd to the same server and it works fine.

>> >>

>> >>

>> >>

>>

>>

>>

[Guest Anthony]

Re: First print job of day doesn't work for just one user, STRANGE

 

Actually, sorry, both the print server and the Terminal servers

 

"Anthony" <anthony.spam@spammedout.com> wrote in message

news:%23S6Oxpt%23HHA.5160@TK2MSFTNGP05.phx.gbl...

> The print server for the printer she is printing to,

> Anthony

> http://www.airdesk.co.uk

>

>

> "Rich" <Rich@discussions.microsoft.com> wrote in message

> news:C2D4FEC7-F3EA-409D-88A7-9CECA24F0528@microsoft.com...

>> And I do this on my actual printer server they add the printer from, or

>> the

>> server she is RDC'ing to where the error actually happens?

>>

>> "Anthony" wrote:

>>

>>> Go to the print server; printers; File menu; Server Properties;

>>> Advanced.

>>> Anthony,

>>> http://www.airdesk.co.uk

>>>

>>>

>>>

>>>

>>> "Rich" <Rich@discussions.microsoft.com> wrote in message

>>> news:BDFAB2FE-5E33-4345-9E35-DBAC679CB09C@microsoft.com...

>>> > How do you turn on printer logging? everything should be the same

>>> > between

>>> > users, as they all add this printer from my print server.

>>> >

>>> > "Anthony" wrote:

>>> >

>>> >> Terminal services printing is surprisingly complex, hence the third

>>> >> party

>>> >> printing methods like Uniprint.

>>> >> Can you turn on printer logging? What errors do you have when this

>>> >> happens?

>>> >> First of all I would make sure that you are using exactly the same

>>> >> printer

>>> >> drivers everywhere (print server, terminal server, clients) and that

>>> >> it

>>> >> is a

>>> >> TS approved printer driver.

>>> >> Hope that helps,

>>> >> Anthony,

>>> >> http://www.airdesk.co.uk

>>> >>

>>> >>

>>> >>

>>> >>

>>> >> "Rich" <Rich@discussions.microsoft.com> wrote in message

>>> >> news:4394FAE9-CD8F-4660-920E-61920DE4F9E1@microsoft.com...

>>> >> > this is the weirdest problem i've ever seen. We have a user who's

>>> >> > first

>>> >> > print job from her RDC session always hangs every day. Then when

>>> >> > she

>>> >> > logs

>>> >> > off the server and back on to clear her virtual print queue mapped

>>> >> > to

>>> >> > the

>>> >> > network printer installed on her local computer, she can then

>>> >> > print.

>>> >> > I've

>>> >> > tried deleting her profile from the server, reinstalling the

>>> >> > printer on

>>> >> > her

>>> >> > local computer, no such luck. Any ideas of what could I could

>>> >> > possibly

>>> >> > try

>>> >> > next???? She use mstsc to connect to the 2000 SP4 server. Even

>>> >> > cancelling

>>> >> > the job in her virtual print queue doesn't work, it just sits at

>>> >> > Deleting

>>> >> > forever until she logs off.

>>> >> > Is there some sort of logging I can turn on to see what is going on

>>> >> > or

>>> >> > something??? The weird thing is that other people use the same

>>> >> > printer

>>> >> > when

>>> >> > RDC'd to the same server and it works fine.

>>> >>

>>> >>

>>> >>

>>>

>>>

>>>

>

>