Guest Christine Posted September 19, 2007 Posted September 19, 2007 only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. I have 3 servers (DC, Exchange, App Server) all running Windows2k3 Standard. I have about 50 systems running WinXP SP2. Just last week I went to install the client for an application when the client executable file came up with the generic executable icon (the blue/white one) and when I tried to run the application it popped back the error, "only part of a ReadProcessMemory or WriteProcessMemory request was completed". Troubleshooting done so far: 1. tested on various machines- approximately 10. Through network mapped drives the error occurs 2. tested via remote desktop to each server and error occurs 3. tested on the actual server itself (each of them) and the error occurs) 4. Shut down and restarted each server (naturally in the appropriate order) 5. Shut down and restarted each switch and the router 6. No errors in network connectivity and no excessive traffic on the network 7. No event viewer output from attempting to run these applications, it seems there is no dump to the event viewer to give me some kind of idea. 8. If I copy the file directly to a local machine it is broken still (outputs same error locally) but if I copy a working .exe to the server it works properly 9. Problem executables are all executables- examples are: Client for accounting application (sage mas 200), CRM Software client install (sage saleslogix), Time clock software (gneil), fonts (exe unpacker to the font directory), and adobe reader. It doesn't discriminate. 10. Aug 17th backup contains good files. Aug 24th backup doesn't therefore I have pinpointed a time period when the files went 'sour' 11. Event viewer has only one error between that time period: DNSApi Error ID 11158 which appears to have no bearing. The MSKB has offered me nothing, Google has offered me nothing, and usenet has now delivered nothing. I cannot fathom that this situation calls for reinstalling THREE servers and applications/items on ALL three servers in order to fix the problem. I have no clue now and beg the community for help. The main thing that scares me is some applications have been affected by the problem- I've been able to fix it by restoring the executables from backup but what about a windows dependent executable? I am afraid to reboot my servers if they need it. FWIW: Doing searches on this regarding CDROMS and optical drives showed that putting the controller mode to PIO fixed the issue. I have scsi drives (RAID5 config) here and don't think that's truly an option. I appreciate any replies in advance. I'm just at a loss here. I never have the easy problems- just crazy ones like this. Sincerely, Christine
Guest Anthony Posted September 19, 2007 Posted September 19, 2007 Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Christine, What does your no.8 mean? What AV do you have? What versions of W2K3? Anthony, http://www.airdesk.com "Christine" <christine.giglio@gmail.com> wrote in message news:1190218150.469247.243240@22g2000hsm.googlegroups.com... >I have 3 servers (DC, Exchange, > App Server) all running Windows2k3 Standard. I have about 50 systems > running WinXP SP2. Just last week I went to install the client for an > application when the client executable file came up with the generic > executable icon (the blue/white one) and when I tried to run the > application it popped back the error, "only part of a > ReadProcessMemory or WriteProcessMemory request was completed". > > Troubleshooting done so far: > 1. tested on various machines- approximately 10. Through network > mapped drives the error occurs > 2. tested via remote desktop to each server and error occurs > 3. tested on the actual server itself (each of them) and the error > occurs) > 4. Shut down and restarted each server (naturally in the appropriate > order) > 5. Shut down and restarted each switch and the router > 6. No errors in network connectivity and no excessive traffic on the > network > 7. No event viewer output from attempting to run these applications, > it seems there is no dump to the event viewer to give me some kind of > idea. > 8. If I copy the file directly to a local machine it is broken still > (outputs same error locally) but if I copy a working .exe to the > server it works properly > 9. Problem executables are all executables- examples are: Client for > accounting application (sage mas 200), CRM Software client install > (sage saleslogix), Time clock software (gneil), fonts (exe unpacker > to > the font directory), and adobe reader. It doesn't discriminate. > 10. Aug 17th backup contains good files. Aug 24th backup doesn't > therefore I have pinpointed a time period when the files went 'sour' > 11. Event viewer has only one error between that time period: DNSApi > Error ID 11158 which appears to have no bearing. > > > The MSKB has offered me nothing, > Google has offered me nothing, and usenet has now delivered nothing. > I > cannot fathom that this situation calls for reinstalling THREE > servers and applications/items on ALL three servers in order to fix > the problem. I have no clue now and beg the community for > help. The main thing that scares me is some applications have been > affected by the problem- I've been able to fix it by restoring the > executables from backup but what about a windows dependent executable? > I am afraid to reboot my servers if they need it. > > > FWIW: Doing searches on this regarding CDROMS and optical drives > showed that putting the controller mode to PIO fixed the issue. I > have > scsi drives (RAID5 config) here and don't think that's truly an > option. > > I appreciate any replies in advance. I'm just at a loss here. I never > have the easy problems- just crazy ones like this. > > Sincerely, > > > Christine >
Guest Christine Posted September 19, 2007 Posted September 19, 2007 Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Hey Anthony, > What does your no.8 mean? The executables that are not functioning properly (ie give the error message described above) if I copy them to my local machine (the client WinXP machine) they will still give the error. However if I copy a working executable from a local machine to the server it will function and run normally. It seems that this problem isn't growing as the days go by, it just happened one day. > What AV do you have? Symantec Enterprise 10.1 I believe it is .1 > What versions of W2K3? I mentioned Standard. Thanks! Christine
Guest Anthony Posted September 19, 2007 Posted September 19, 2007 Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Christine, I have no idea what you mean by "copy a working executable from a local machine to the server" Standard isn't a version. Are they W2K3 SP1, SP2, R2? This is why I asked. "Christine" <christine.giglio@gmail.com> wrote in message news:1190232628.490019.278430@57g2000hsv.googlegroups.com... > Hey Anthony, > >> What does your no.8 mean? > > The executables that are not functioning properly (ie give the error > message described above) if I copy them to my local machine (the > client WinXP machine) they will still give the error. However if I > copy a working executable from a local machine to the server it will > function and run normally. It seems that this problem isn't growing as > the days go by, it just happened one day. > >> What AV do you have? > > Symantec Enterprise 10.1 I believe it is .1 > >> What versions of W2K3? > > I mentioned Standard. > > Thanks! > > Christine >
Guest Christine Posted September 20, 2007 Posted September 20, 2007 Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. There is Win2k3 Server Standard and Win2k3 Server Enterprise. I have Standard (obviously cause I stated that). I misunderstood what you meant but they are the latest releases, all patched up and everything. These servers were just implemented in March 2007 and get their weekly dose of updates. :) I hope this helps. As for number 8 here's how it goes. On all my servers some executables give out the error message "only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers." I thought maybe it was an 'over the network' issue so I copied an executable that errored like this to my local machine over the mapped network drive. It would still give the same error on my local machine. So I thought, well I will copy a good executable I have from my local machine up to the server and see if after a bit of time the executable turns to where it gives the error message but it doesn't, when you copy a good working executable from my local machine to the server over a mapped network drive it works fine. I hope that explains it a bit better!! Thanks so much for taking the time to read this!
Guest Anthony Posted September 20, 2007 Posted September 20, 2007 Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. If you look closely at the properties of the one that works and the one that does not, do you see a difference? Anthony http://www.airdesk.com "Christine" <christine.giglio@gmail.com> wrote in message news:1190251420.959305.196270@y42g2000hsy.googlegroups.com... > There is Win2k3 Server Standard and Win2k3 Server Enterprise. I have > Standard (obviously cause I stated that). I misunderstood what you > meant but they are the latest releases, all patched up and everything. > These servers were just implemented in March 2007 and get their weekly > dose of updates. :) I hope this helps. As for number 8 here's how it > goes. > > On all my servers some executables give out the error message "only > part of a ReadProcessMemory or WriteProcessMemory request was > completed error on 3 servers." > > I thought maybe it was an 'over the network' issue so I copied an > executable that errored like this to my local machine over the mapped > network drive. It would still give the same error on my local machine. > > So I thought, well I will copy a good executable I have from my local > machine up to the server and see if after a bit of time the executable > turns to where it gives the error message but it doesn't, when you > copy a good working executable from my local machine to the server > over a mapped network drive it works fine. > > I hope that explains it a bit better!! Thanks so much for taking the > time to read this! >
Guest Christine Posted September 20, 2007 Posted September 20, 2007 Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Anthony, I only checked permissions and there wasn't any changes. Maybe you could enlighten me as to what I may be looking for? Christine
Guest Anthony Posted September 20, 2007 Posted September 20, 2007 Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. You say you have two copies of the exe, one that works and one that doesn't. We are looking to see if they are identical copies of the file (in which case something in the environment is causing the execution to fail) or different (in which case something changed the file). If you right click the files you should see all the properties and can compare them in detail. Anthony, http://www.airdesk.com "Christine" <christine.giglio@gmail.com> wrote in message news:1190298593.650851.106220@r29g2000hsg.googlegroups.com... > Anthony, > > I only checked permissions and there wasn't any changes. Maybe you > could enlighten me as to what I may be looking for? > > Christine > >
Guest Christine Posted September 24, 2007 Posted September 24, 2007 Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. Re: only part of a ReadProcessMemory or WriteProcessMemory request was completed error on 3 servers. So, I ran a check on the good files and the bad files. Basically it seems these files were modified on Aug 24th at 8:05am. Secondly all files that are bad are actually 41kb bigger than the good files. Even though my virus scans are coming up clean, I'm curious if it was some kinda of virus. I happened to be on vacation that week but I do know that one of our workstations on the network broke down on that day. I am not sure of the time. The person who took over my position while I was on vacation swears it was some kind of virus but she got outside technical support to pick up the machine and they claim that the system's motherboard is completely fried as it wouldn't post when they got a hold of it. The drive I know is good because I recovered outlook cache files from it. I haven't seen a virus do that kind of damage since Chernobyl (or aka CIH) so I am stumped but still feel something hit those files that wasn't cool! So, I am still stuck but I have an exact time of the problem occuring and the hint that each file is 41kb bigger now that it is bad. I have the infected machine here, but my boss considers it 'low priority' so I have to wait before a post mortem dissection on it...but I plan that. Any insight is appreciated! Thanks! Christine On Sep 20, 9:51 am, "Anthony" <anthony.s...@spammedout.com> wrote: > You say you have two copies of the exe, one that works and one that doesn't. > We are looking to see if they are identical copies of the file (in which > case something in the environment is causing the execution to fail) or > different (in which case something changed the file). If you right click the > files you should see all the properties and can compare them in detail. > Anthony,http://www.airdesk.com
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