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Users can't disconnect after printing (and only printing)


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Posted

Greetings All,

 

Windows2003TS Enterprise SP2 with Citrix MetaFrame 3.0

 

With any of my published applications, when the users tries to print (and

after it successfully prints), when they exit the application, they receive a

blue screen and their connection to my server still remains active. If they

launch the same application and don't print, log off the app, their

connection is logged out and disconencted normally.

 

This only happens with PUBLISHED apps - if I establish a connection to the

server (with desktop and all apps, etc), and I run and print something, I can

disconnect normally.

 

Now I'm not sure if this is a Citrix issue - but I am assuming there must be

a setting somewhere concerning this (printing, security, rights, etc).

 

Any help would be great.

 

-andy-

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Guest Munindra Das [MSFT]
Posted

Re: Users can't disconnect after printing (and only printing)

 

You might want to try the Citrix newsgroups

http://support.citrix.com/forums/index.jspa?categoryID=1.

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

"azevon" <azevon@discussions.microsoft.com> wrote in message

news:46EB3EEE-C4AC-4D34-A3A9-52E500B5C0B3@microsoft.com...

> Greetings All,

>

> Windows2003TS Enterprise SP2 with Citrix MetaFrame 3.0

>

> With any of my published applications, when the users tries to print (and

> after it successfully prints), when they exit the application, they

> receive a

> blue screen and their connection to my server still remains active. If

> they

> launch the same application and don't print, log off the app, their

> connection is logged out and disconencted normally.

>

> This only happens with PUBLISHED apps - if I establish a connection to the

> server (with desktop and all apps, etc), and I run and print something, I

> can

> disconnect normally.

>

> Now I'm not sure if this is a Citrix issue - but I am assuming there must

> be

> a setting somewhere concerning this (printing, security, rights, etc).

>

> Any help would be great.

>

> -andy-

Posted

Re: Users can't disconnect after printing (and only printing)

 

Solution was to use postscript drivers on all the printers.

 

"Munindra Das [MSFT]" wrote:

> You might want to try the Citrix newsgroups

> http://support.citrix.com/forums/index.jspa?categoryID=1.

>

> --

> This posting is provided "AS IS" with no warranties, and confers no rights.

> "azevon" <azevon@discussions.microsoft.com> wrote in message

> news:46EB3EEE-C4AC-4D34-A3A9-52E500B5C0B3@microsoft.com...

> > Greetings All,

> >

> > Windows2003TS Enterprise SP2 with Citrix MetaFrame 3.0

> >

> > With any of my published applications, when the users tries to print (and

> > after it successfully prints), when they exit the application, they

> > receive a

> > blue screen and their connection to my server still remains active. If

> > they

> > launch the same application and don't print, log off the app, their

> > connection is logged out and disconencted normally.

> >

> > This only happens with PUBLISHED apps - if I establish a connection to the

> > server (with desktop and all apps, etc), and I run and print something, I

> > can

> > disconnect normally.

> >

> > Now I'm not sure if this is a Citrix issue - but I am assuming there must

> > be

> > a setting somewhere concerning this (printing, security, rights, etc).

> >

> > Any help would be great.

> >

> > -andy-

>

>


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