files disappeaing mysteriously

[Guest annonymous]

some files disappear from my document folder' initially i thought my son does

that. Is it some spyware which is causing problem? Thanks for any help.

[Guest Malke]

Re: files disappeaing mysteriously

 

annonymous wrote:

> some files disappear from my document folder' initially i thought my son does

> that. Is it some spyware which is causing problem? Thanks for any help.

 

There is no way for us to answer your question since you've provided no

information about your system. This link will show you what details to

include in a newsgroup post in order to get focused help:

 

http://www.dts-l.org/goodpost.htm

 

In the meantime, to answer the question about whether your computer is

infected - do some scanning.

 

Go through these general malware removal steps systematically -

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

Include scanning with David Lipman's Multi_AV and follow instructions to

do all scans in Safe Mode.

 

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

http://pcdid.com/Multi_AV.htm - download

 

You can also check to see if there are targeted removal steps for your

malware here:

Bleeping Computer removal how-to's -

http://www.bleepingcomputer.com/forums/forum55.html

 

When all else fails, run HijackThis and post your log in one of the

specialty forums listed at the first link above (not here, please).

 

Standard caveat: If the procedures look too complex - and there is no

shame in admitting this isn't your cup of tea - take the machine to a

professional computer repair shop (not your local version of

BigComputerStore/GeekSquad). Please be aware that not all local shops

are skilled at removing malware and even if they are, your computer may

be so infested that Windows will need to be clean-installed. Have all

your data backed up before you take the machine into a shop.

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User

[Guest annonymous]

Re: files disappeaing mysteriously

 

Thanks a lot. I pursued the easiest way, i,e. reinstalled the windows.