Guest Joe Auerbach Posted September 20, 2007 Posted September 20, 2007 I've noticed many occurrences of this error in the System event Log, with Event 7000 and "N/A" as the user. I'm running XP Home with all the latest updates. Anyone seen this before ? Thanx, Joe Auerbach
Guest WindowsXPert Posted September 21, 2007 Posted September 21, 2007 RE: DSproct service failed to start The "7000" error is the one about "a device or service failing to start because <something> wasn't found." Generally, this is caused by residual code left behind by an unscrupulous uninstaller. There's a start-up item or a dependency which USED TO call (whatever module it is that's failing to load) for a certain event (boot-up, print request, the run-timne environment an application creates in order to load). More than likely, you've un-installed or upgraded whatever application was making that call. But for some reason, the event itself is still lingering in the form of a start-up item, a device|service dependency or a "Run" item within your registry. If the only place you're seeing evidence of the failure is in your Event Files, then you can be pretty sure it's non-critical, and you should actually count your blessings. It could be a dialog that you're constantly having to dismiss, wondering why you're being bothered with such an opaque message so frequently. For the next couple of days, try to make note of the time when you boot up. If you think about it, go into the Event Viewer as one of the first things you do during your next couple computing sessions. Do the time(s) this exception was thrown correspond to your boot-up times? If not, you'll want to consider a more granular monitoring of when exactly this is occurring and trying to correlate the timestamps on the error to an activity you're performing. Once you're able to deterrmine what the common denominator is (boot-up, coming out of Hibernation, launching a certain application, etc.) the process of making the errors go away will be more easy to define. Again, be thankful it's just a log-line and not something that's in your face. As long as you're not experiencing any inabilities to perform your work or use your computer, all you're dealing with is the biproduct of a sloppy un-install. Hope this helps. Sam French "Joe Auerbach" wrote: > I've noticed many occurrences of this error in the System event Log, with > Event 7000 and "N/A" as the user. I'm running XP Home with all the latest > updates. Anyone seen this before ? > Thanx, > Joe Auerbach
Guest Malke Posted September 21, 2007 Posted September 21, 2007 Re: DSproct service failed to start Joe Auerbach wrote: > I've noticed many occurrences of this error in the System event Log, with > Event 7000 and "N/A" as the user. I'm running XP Home with all the latest > updates. Anyone seen this before ? > Thanx, > Joe Auerbach Do you have a Dell? Googling for "DSproct" indicates that this may be part of the Dell Support program. This isn't a program that needs to be running. Use the System Configuration Utility to stop Dell Support from starting with Windows and see if that solves the issue. Start>Run>msconfig [enter] This brings up the System Configuration Utility. Look on the Startup tab and find the probable culprit. Uncheck the box next to its name, Apply and OK out. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Just tick the box that says in effect, "don't bother me about this again". Important - Do not use the System Configuration Utility to stop processes. Instead, use Start>Run>services.msc [enter] How to Troubleshoot By Using the Msconfig Utility in Windows XP - http://support.microsoft.com/?id=310560 Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest John John Posted September 21, 2007 Posted September 21, 2007 Re: DSproct service failed to start Seems to be something to do with Dell Support applications. Without seeing the complete text of the event/error it is difficult to say why you get the error, it could be anything from missing files to insufficient user rights to run the service. If you want more help copy and paste the complete event message here. Is this happening on a new computer? John Joe Auerbach wrote: > I've noticed many occurrences of this error in the System event Log, with > Event 7000 and "N/A" as the user. I'm running XP Home with all the latest > updates. Anyone seen this before ? > Thanx, > Joe Auerbach
Guest Joe Auerbach Posted September 21, 2007 Posted September 21, 2007 Re: DSproct service failed to start Thanx, Malke. In fact, it is a Dell desktop. I'll check & proceed as you suggested. Thanx again, Joe "Malke" wrote: > Joe Auerbach wrote: > > I've noticed many occurrences of this error in the System event Log, with > > Event 7000 and "N/A" as the user. I'm running XP Home with all the latest > > updates. Anyone seen this before ? > > Thanx, > > Joe Auerbach > > Do you have a Dell? Googling for "DSproct" indicates that this may be > part of the Dell Support program. This isn't a program that needs to be > running. Use the System Configuration Utility to stop Dell Support from > starting with Windows and see if that solves the issue. > > Start>Run>msconfig [enter] > > This brings up the System Configuration Utility. Look on the Startup tab > and find the probable culprit. Uncheck the box next to its name, Apply > and OK out. You don't need to restart immediately, but the next time you > do you'll get a dialog saying you've used the Utility. Just tick the box > that says in effect, "don't bother me about this again". > > Important - Do not use the System Configuration Utility to stop > processes. Instead, use Start>Run>services.msc [enter] > > How to Troubleshoot By Using the Msconfig Utility in Windows XP - > http://support.microsoft.com/?id=310560 > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
Guest Joe Auerbach Posted September 21, 2007 Posted September 21, 2007 Re: DSproct service failed to start Thanx, John. Another respondent also pointed to the Dell support app's. It's a Dell desktop about 6 months old, but I hadn't had reason to go into Event Viewer in a while, so I can't tell when it started. A suggestion was made about going into msconfig to see the starting apps, I'll go through that & see what I find. If that doesn't resolve, I'll get back to you with more specifics. Thanx again, Joe "John John" wrote: > Seems to be something to do with Dell Support applications. Without > seeing the complete text of the event/error it is difficult to say why > you get the error, it could be anything from missing files to > insufficient user rights to run the service. If you want more help copy > and paste the complete event message here. Is this happening on a new > computer? > > John > > Joe Auerbach wrote: > > > I've noticed many occurrences of this error in the System event Log, with > > Event 7000 and "N/A" as the user. I'm running XP Home with all the latest > > updates. Anyone seen this before ? > > Thanx, > > Joe Auerbach > >
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