Guest shawndiaz Posted September 20, 2007 Posted September 20, 2007 It states that SSPORT and DgiVecp services failed to start because they are not there. Why is it trying to start something that's not there? It has been there since 6/12/07. What is using these services to make XP need to start them? -- Horsepower
Guest WindowsXPert Posted September 21, 2007 Posted September 21, 2007 RE: System Event ID: Error 7000 When you see an exception thrown (an error message) claiming that a device or service failed to start because <something> wasn't there, what's happening is that a call has been made externally to that device|service from another device|service which either depends on it or is a part of it. Remember that, in NT terms, a "device" is not a printer, a scanner, a monitor, or some peripheral component. The term is figurative and refers instead to a service. (Windows95/98/ME spoke to actual devices, WindowsNT speaks to services called "devices.") What's actually calling the "device" could be some residual code left behind by an uncircumspect uninstaller; a start-up item; a load line; a statement in the HKLM/Software/Microsoft/Windows/CurrentVersion/Run registry sub-key... there is a small handful of possibilities. The next couple of times the exception is thrown, try to make a mental note of what you're doing at the time. Is the machine booting up? Is the same application running every time this occurs? Are you trying to do the same type of work? You'll no doubt find the occurrences have something in common which will suggest (if not clearly identify) the culprit. From there, the process of eliminating the annoyance should be a given. Presently, there are too many potentially wild geese to chase before I could hand you a definitive 1-2-3 step process. (You might start with the registry key above, logged onto the machine as the local administrator, though.) I'll ask for [ ] Notification of replies if you want to keep the thread open. Sam French "shawndiaz" wrote: > It states that SSPORT and DgiVecp services failed to start because they are > not there. Why is it trying to start something that's not there? It has been > there since 6/12/07. What is using these services to make XP need to start > them? > -- > Horsepower
Guest John John Posted September 21, 2007 Posted September 21, 2007 Re: System Event ID: Error 7000 WindowsXPert wrote: > Remember that, in NT terms, a "device" is not a printer, a scanner, a > monitor, or some peripheral component. The term is figurative and refers > instead to a service. (Windows95/98/ME spoke to actual devices, WindowsNT > speaks to services called "devices.") Well, that is certainly news to me, a device is a service and a service is a device! Imagine the things we learn reading these help groups! > What's actually calling the "device" could be some residual code left behind > by an uncircumspect uninstaller; a start-up item; a load line; a statement in > the HKLM/Software/Microsoft/Windows/CurrentVersion/Run registry sub-key... > there is a small handful of possibilities. While it is true that some services, er.. I mean "devices"... er no, I mean services, can be started by an item in the above mentioned key, services set to start at boot time are started by the Service Control Manager and the instructions as to which services to start is for most parts obtained from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services John
Guest John John Posted September 21, 2007 Posted September 21, 2007 Re: System Event ID: Error 7000 shawndiaz wrote: > It states that SSPORT and DgiVecp services failed to start because they are > not there. Why is it trying to start something that's not there? It has been > there since 6/12/07. What is using these services to make XP need to start > them? Information on these items is difficult to find. This is what I can find: http://www.runscanner.net/getprocess.aspx?Process=ssport.sys&S1=GO http://www.runscanner.net/getmd5.aspx?md5=5F77725EC309DE1242D8EFC8E9259A9F&process=ssport.sys http://www.runscanner.net/getprocess.aspx?Process=DgiVecp.sys&S1=GO http://www.runscanner.net/getmd5.aspx?md5=770471DE2550820FEEB7E5D24BF2E273&process=dgivecp.sys Maybe you have or had something from Samsung installed on your pc? If you cannot resolve the problem by finding and reinstalling/uninstalling the software responsible for the service go in the registry and set their start values to manual (3): The startup for those items is controlled at the REG_DWORD Start value in: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\<ServiceName> Possible start values are: 0, 1, 2, 3, 4 Boot 0x0 System 0x1 Automatic 0x2 Manual 0x3 Disabled 0x4 If setting the service to manual doesn't fix things set them to disabled and see if things improve. John
Guest shawndiaz Posted September 21, 2007 Posted September 21, 2007 Re: System Event ID: Error 7000 I have run the sc query for the services mentioned. I forgot to mention that in the original post. Sorry about that... Anyways, the error came up the same for both services "kernel drivers win32_exit_code - 2 Now I know plenty about services and administration as I am an Administrator for the company I work for but that doesn't mean much nowadays. Nither service is in the local machine, but I will ask the user what is happening when the errors pop-up and go from there. Thank you, -- Horsepower "John John" wrote: > shawndiaz wrote: > > > It states that SSPORT and DgiVecp services failed to start because they are > > not there. Why is it trying to start something that's not there? It has been > > there since 6/12/07. What is using these services to make XP need to start > > them? > > Information on these items is difficult to find. This is what I can find: > > http://www.runscanner.net/getprocess.aspx?Process=ssport.sys&S1=GO > http://www.runscanner.net/getmd5.aspx?md5=5F77725EC309DE1242D8EFC8E9259A9F&process=ssport.sys > > http://www.runscanner.net/getprocess.aspx?Process=DgiVecp.sys&S1=GO > http://www.runscanner.net/getmd5.aspx?md5=770471DE2550820FEEB7E5D24BF2E273&process=dgivecp.sys > > Maybe you have or had something from Samsung installed on your pc? > > If you cannot resolve the problem by finding and > reinstalling/uninstalling the software responsible for the service go in > the registry and set their start values to manual (3): > > The startup for those items is controlled at the REG_DWORD Start value in: > > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\<ServiceName> > > Possible start values are: 0, 1, 2, 3, 4 > > Boot 0x0 > System 0x1 > Automatic 0x2 > Manual 0x3 > Disabled 0x4 > > If setting the service to manual doesn't fix things set them to disabled > and see if things improve. > > John > >
Guest shawndiaz Posted September 21, 2007 Posted September 21, 2007 RE: System Event ID: Error 7000 Here is the sc query ran for the 3 failures: C:\Documents and Settings\>sc query aspi32 SERVICE_NAME: aspi32 TYPE : 1 KERNEL_DRIVER STATE : 1 STOPPED (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 C:\Documents and Settings\>sc query ssport SERVICE_NAME: ssport TYPE : 1 KERNEL_DRIVER STATE : 1 STOPPED (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 C:\Documents and Settings\>sc query dgivecp SERVICE_NAME: dgivecp TYPE : 1 KERNEL_DRIVER STATE : 1 STOPPED (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 -- Horsepower "WindowsXPert" wrote: > When you see an exception thrown (an error message) claiming that a device or > service failed to start because <something> wasn't there, what's happening is > that a call has been made externally to that device|service from another > device|service which either depends on it or is a part of it. > > Remember that, in NT terms, a "device" is not a printer, a scanner, a > monitor, or some peripheral component. The term is figurative and refers > instead to a service. (Windows95/98/ME spoke to actual devices, WindowsNT > speaks to services called "devices.") > > What's actually calling the "device" could be some residual code left behind > by an uncircumspect uninstaller; a start-up item; a load line; a statement in > the HKLM/Software/Microsoft/Windows/CurrentVersion/Run registry sub-key... > there is a small handful of possibilities. > > The next couple of times the exception is thrown, try to make a mental note > of what you're doing at the time. Is the machine booting up? Is the same > application running every time this occurs? Are you trying to do the same > type of work? > > You'll no doubt find the occurrences have something in common which will > suggest (if not clearly identify) the culprit. From there, the process of > eliminating the annoyance should be a given. Presently, there are too many > potentially wild geese to chase before I could hand you a definitive 1-2-3 > step process. (You might start with the registry key above, logged onto the > machine as the local administrator, though.) > > I'll ask for [ ] Notification of replies if you want to keep the thread open. > > Sam French > > > > "shawndiaz" wrote: > > > It states that SSPORT and DgiVecp services failed to start because they are > > not there. Why is it trying to start something that's not there? It has been > > there since 6/12/07. What is using these services to make XP need to start > > them? > > -- > > Horsepower
Guest shawndiaz Posted September 21, 2007 Posted September 21, 2007 RE: System Event ID: Error 7000 Here is the sc query ran for the 3 errors: C:\Documents and Settings\>sc query aspi32 SERVICE_NAME: aspi32 TYPE : 1 KERNEL_DRIVER STATE : 1 STOPPED (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 C:\Documents and Settings\>sc query ssport SERVICE_NAME: ssport TYPE : 1 KERNEL_DRIVER STATE : 1 STOPPED (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 C:\Documents and Settings\>sc query dgivecp SERVICE_NAME: dgivecp TYPE : 1 KERNEL_DRIVER STATE : 1 STOPPED (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 -- Horsepower "WindowsXPert" wrote: > When you see an exception thrown (an error message) claiming that a device or > service failed to start because <something> wasn't there, what's happening is > that a call has been made externally to that device|service from another > device|service which either depends on it or is a part of it. > > Remember that, in NT terms, a "device" is not a printer, a scanner, a > monitor, or some peripheral component. The term is figurative and refers > instead to a service. (Windows95/98/ME spoke to actual devices, WindowsNT > speaks to services called "devices.") > > What's actually calling the "device" could be some residual code left behind > by an uncircumspect uninstaller; a start-up item; a load line; a statement in > the HKLM/Software/Microsoft/Windows/CurrentVersion/Run registry sub-key... > there is a small handful of possibilities. > > The next couple of times the exception is thrown, try to make a mental note > of what you're doing at the time. Is the machine booting up? Is the same > application running every time this occurs? Are you trying to do the same > type of work? > > You'll no doubt find the occurrences have something in common which will > suggest (if not clearly identify) the culprit. From there, the process of > eliminating the annoyance should be a given. Presently, there are too many > potentially wild geese to chase before I could hand you a definitive 1-2-3 > step process. (You might start with the registry key above, logged onto the > machine as the local administrator, though.) > > I'll ask for [ ] Notification of replies if you want to keep the thread open. > > Sam French > > > > "shawndiaz" wrote: > > > It states that SSPORT and DgiVecp services failed to start because they are > > not there. Why is it trying to start something that's not there? It has been > > there since 6/12/07. What is using these services to make XP need to start > > them? > > -- > > Horsepower
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