Shadow Copy Client not displaying - RDP affected?

[Guest LindaV]

Hi,

 

I've been struggling with an issue for a while, so I was wondering if anyone

had any input. Running a Dell Poweredge with W2K3 SP2, all of the latest

patches.

 

We take shadow copies hourly, Mon-Fri 9-5PM. Shadow copies will work for 5

or so days - and I will check on them at my XP client (where the client is

installed). For some reason, after I check on them with the client, the

next time I go view to make sure it is still backing up, the shadow copies

client will not show any new shadow copies have been created. For example at

10:05AM I will check the previous versions client, and see an 10AM entry, and

information is available. At 11:10AM, I will check again and I will NOT see

a 11AM shadow copy backup, only 10AM and prior. If I look on the server

directly at the Shadow copies interface on the server off of the partition, I

WILL see the 11AM backup. In looking thru the event logs, there are no

errors and it shows that the backups are being created successfully. But

just for some reason my client can't see the new backups created after I

checked the first time. This has now happened to me 2x in a row over a 2

week period of time where I check one hour, it's fine - come back the next

hour to check again (or actually restore a file...) and it's not available

thru the client piece but it is available if I look on the server. I've

checked from multiple desktops on the network, so it's not something just

isolated to me.

 

Just to throw another wrench in the works here - one other thing I've

noticed is that RDP is somehow affected here. I cannot RDP to the server

after I have one missing shadow copy from the client. In the previous

example - At 10AM I check my previous versions client, all is good; I RDP to

the machine with no problem. 11Am rolls around, I dont have an 11AM backup,

AND, I can't RDP to the machine. If I go on the server directly, and delete

all of the shadow copy versions on the disk - RDP magically starts working

again.

 

I've reformatted the disk that the shadow copies exist on - I've updated my

shadow copy client with KB903234; I've disabled and enabled the VSS multiple

times.

 

Thoughts, suggestions?

 

Thanks!

 

Linda

[Guest Mathieu CHATEAU]

Re: Shadow Copy Client not displaying - RDP affected?

 

Hello,

 

This may help:

The Volume Shadow Copy Service may leak private bytes and virtual memory

when you use the service to take frequent snapshots in Windows Server 2003

or in Windows XP

http://support.microsoft.com/kb/940252

 

Volume Shadow Copy Service snapshots may be unexpectedly deleted after you

restart a Windows Server 2003-based computer

http://support.microsoft.com/kb/940041

 

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"LindaV" <LindaV@discussions.microsoft.com> wrote in message

news:F8432805-8C0E-422F-98CC-073B74F1CEA9@microsoft.com...

> Hi,

>

> I've been struggling with an issue for a while, so I was wondering if

> anyone

> had any input. Running a Dell Poweredge with W2K3 SP2, all of the latest

> patches.

>

> We take shadow copies hourly, Mon-Fri 9-5PM. Shadow copies will work for

> 5

> or so days - and I will check on them at my XP client (where the client is

> installed). For some reason, after I check on them with the client, the

> next time I go view to make sure it is still backing up, the shadow copies

> client will not show any new shadow copies have been created. For example

> at

> 10:05AM I will check the previous versions client, and see an 10AM entry,

> and

> information is available. At 11:10AM, I will check again and I will NOT

> see

> a 11AM shadow copy backup, only 10AM and prior. If I look on the server

> directly at the Shadow copies interface on the server off of the

> partition, I

> WILL see the 11AM backup. In looking thru the event logs, there are no

> errors and it shows that the backups are being created successfully. But

> just for some reason my client can't see the new backups created after I

> checked the first time. This has now happened to me 2x in a row over a 2

> week period of time where I check one hour, it's fine - come back the next

> hour to check again (or actually restore a file...) and it's not available

> thru the client piece but it is available if I look on the server. I've

> checked from multiple desktops on the network, so it's not something just

> isolated to me.

>

> Just to throw another wrench in the works here - one other thing I've

> noticed is that RDP is somehow affected here. I cannot RDP to the server

> after I have one missing shadow copy from the client. In the previous

> example - At 10AM I check my previous versions client, all is good; I RDP

> to

> the machine with no problem. 11Am rolls around, I dont have an 11AM

> backup,

> AND, I can't RDP to the machine. If I go on the server directly, and

> delete

> all of the shadow copy versions on the disk - RDP magically starts working

> again.

>

> I've reformatted the disk that the shadow copies exist on - I've updated

> my

> shadow copy client with KB903234; I've disabled and enabled the VSS

> multiple

> times.

>

> Thoughts, suggestions?

>

> Thanks!

>

> Linda