Printer install probs

[Spartan73]

hi Guys - hope you're all well.

 

for the life of me I cannot install ( or get to work ) a brand new canon pixma MP210 on Windows Vista.

 

I have another printer installed on the PC but it doesnt seem to be recognising the Canon. I have uninstalled the printer and drivers several times, and tried re installing ( had to download the drivers as I lost the CD! ) using different methods 9 ie running the CD setup exe Adding a new printer and locating the drivers manually etc... tried updating the driver too .

 

When I install the priner by adding new printer, it shows the printer in the printer folder but i dont think the USB port is being recognised....

 

A note comes with the printer saying that there are issues with Vista ( finding the printer via USB ) and advises to swithch USB ports. Tried every port on the PC.

 

It also says that the PC should recognise the printer and install the driver auto. - I wish!

 

Any ideas good people?

 

:)

[Guest Wolfeymole]

Hello Spartan

 

I have a Canon Pixma MP460 on Vista and I had no problems at all installing it.

 

Did you get the download from Canon?

 

Uninstall any vestiges of any printers on the pc totally.

 

Install the printer driver and it should then ask you to plug in the USB at a given point.

[Spartan73]

Hello Spartan

 

I have a Canon Pixma MP460 on Vista and I had no problems at all installing it.

 

Did you get the download from Canon?

 

Uninstall any vestiges of any printers on the pc totally.

 

Install the printer driver and it should then ask you to plug in the USB at a given point.

 

Hi mate - hope you're well!

 

Well I didnt uninstall the Xerox printer or driver - should I?

 

Will it not be possible to have both printers installed?

:)

[Guest Wolfeymole]

Well in theory it should but you never mentioned a Xerox printer, if you have the driver for the Xerox just install that later when you have got the Canon installed.

Meanwhile uninstall all printer stuff, printer drivers are evil things.

[Spartan73]

Well in theory it should but you never mentioned a Xerox printer, if you have the driver for the Xerox just install that later when you have got the Canon installed.

Meanwhile uninstall all printer stuff, printer drivers are evil things.

 

Lol!

 

Ok bud will try that.. will be back shortly with an update..

 

Thanks ;)

[Guest Wolfeymole]

Your welcome Spartan. Good luck mate.

[Spartan73]

Ummm If i delete the printer ( delete printer option in Printer folder ) will it remove the driver?

 

I cant seem to locate the Xerox printer in Device manager or Xerox programme to uninstall.

 

sorry....

[Guest Wolfeymole]

Have you tried running a Search Spartan?

[Spartan73]

Have you tried running a Search Spartan?

 

Should i do a " xerox " and "canon" search do ya reckon? lol

 

;)

[Guest Wolfeymole]

Well if you dumped all instances of the Canon stuff for the time being Spartan just look for any Xerox files.

[Spartan73]

managed to "uninstall" the cann and deleted the xerox no xerox files found doing a se

 

Well if you dumped all instances of the Canon stuff for the time being Spartan just look for any Xerox files.

 

managed to "uninstall" the cann and deleted the xerox no xerox files found doing a search - trying again now....

[Spartan73]

Nope - still getting the same message

 

when i plug the usb lead into the pc a little popup comes up saying - USB device not recognised or has malfunction, or something along those lines....

 

:( sooo frustrating! Ive spent far too much time on this.

[Guest Wolfeymole]

Ok forget the xerox stuff just install the canon software and then wait for it to say stick the usb in.

[Spartan73]

Ok forget the xerox stuff just install the canon software and then wait for it to say stick the usb in.

 

Its not asking me to put the usb in.

 

At the end of the install it asks me if i want to select the port manually, and if i click yes, it doesnt list the USB port. So i click on finish ( complete installation )

 

Yes i downloaded the file ( twice - thought i downloaded the wrong one ) from Canon. That was a mission in itself!:mad:

 

:rolleyes:

[Spartan73]

From the README notes in the driver folder

 

- some USB hubs may experience problems with MP drivers ( NO S**T!? )

if this happens, connect the device directly to the USB port on the PC ( where else do they think i would put it exactly??? ....anyway tried that too ) or change the USB port that the device is connected to ( Tried that too! )

 

I think im going to bang my head against the wall a few times.

 

;)

[RandyL]

Why did you try to choose the port manually. It should be automatic?

 

Remove any printers from the control panel and try again. Reboot just to make sure. Remove the usb cable before rebooting. Next time click no when it asks you if you want to select a port manually.

[Spartan73]

Why did you try to choose the port manually. It should be automatic?

 

Remove any printers from the control panel and try again. Reboot just to make sure. Remove the usb cable before rebooting. Next time click no when it asks you if you want to select a port manually.

 

 

I only tried doing that as a last resort.....

[Spartan73]

SORTED!

 

I thought I'd try a different USB Cable which worked. Strange because I took the one i was using out of the other printer... Oh well.

 

It all seems OK now guys - thanks loads. :)

[Guest Wolfeymole]

Good to hear Spartan.

[Spartan73]

Good to hear Spartan.

Lol Thx loads for your help mate !:D