Spartan73 Posted October 27, 2008 Posted October 27, 2008 hi Guys - hope you're all well. for the life of me I cannot install ( or get to work ) a brand new canon pixma MP210 on Windows Vista. I have another printer installed on the PC but it doesnt seem to be recognising the Canon. I have uninstalled the printer and drivers several times, and tried re installing ( had to download the drivers as I lost the CD! ) using different methods 9 ie running the CD setup exe Adding a new printer and locating the drivers manually etc... tried updating the driver too . When I install the priner by adding new printer, it shows the printer in the printer folder but i dont think the USB port is being recognised.... A note comes with the printer saying that there are issues with Vista ( finding the printer via USB ) and advises to swithch USB ports. Tried every port on the PC. It also says that the PC should recognise the printer and install the driver auto. - I wish! Any ideas good people? :) Quote
Guest Wolfeymole Posted October 27, 2008 Posted October 27, 2008 Hello Spartan I have a Canon Pixma MP460 on Vista and I had no problems at all installing it. Did you get the download from Canon? Uninstall any vestiges of any printers on the pc totally. Install the printer driver and it should then ask you to plug in the USB at a given point. Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 Hello Spartan I have a Canon Pixma MP460 on Vista and I had no problems at all installing it. Did you get the download from Canon? Uninstall any vestiges of any printers on the pc totally. Install the printer driver and it should then ask you to plug in the USB at a given point. Hi mate - hope you're well! Well I didnt uninstall the Xerox printer or driver - should I? Will it not be possible to have both printers installed? :) Quote
Guest Wolfeymole Posted October 27, 2008 Posted October 27, 2008 Well in theory it should but you never mentioned a Xerox printer, if you have the driver for the Xerox just install that later when you have got the Canon installed. Meanwhile uninstall all printer stuff, printer drivers are evil things. Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 Well in theory it should but you never mentioned a Xerox printer, if you have the driver for the Xerox just install that later when you have got the Canon installed. Meanwhile uninstall all printer stuff, printer drivers are evil things. Lol! Ok bud will try that.. will be back shortly with an update.. Thanks ;) Quote
Guest Wolfeymole Posted October 27, 2008 Posted October 27, 2008 Your welcome Spartan. Good luck mate. Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 Ummm If i delete the printer ( delete printer option in Printer folder ) will it remove the driver? I cant seem to locate the Xerox printer in Device manager or Xerox programme to uninstall. sorry.... Quote
Guest Wolfeymole Posted October 27, 2008 Posted October 27, 2008 Have you tried running a Search Spartan? Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 Have you tried running a Search Spartan? Should i do a " xerox " and "canon" search do ya reckon? lol ;) Quote
Guest Wolfeymole Posted October 27, 2008 Posted October 27, 2008 Well if you dumped all instances of the Canon stuff for the time being Spartan just look for any Xerox files. Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 managed to "uninstall" the cann and deleted the xerox no xerox files found doing a se Well if you dumped all instances of the Canon stuff for the time being Spartan just look for any Xerox files. managed to "uninstall" the cann and deleted the xerox no xerox files found doing a search - trying again now.... Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 Nope - still getting the same message when i plug the usb lead into the pc a little popup comes up saying - USB device not recognised or has malfunction, or something along those lines.... :( sooo frustrating! Ive spent far too much time on this. Quote
Guest Wolfeymole Posted October 27, 2008 Posted October 27, 2008 Ok forget the xerox stuff just install the canon software and then wait for it to say stick the usb in. Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 Ok forget the xerox stuff just install the canon software and then wait for it to say stick the usb in. Its not asking me to put the usb in. At the end of the install it asks me if i want to select the port manually, and if i click yes, it doesnt list the USB port. So i click on finish ( complete installation ) Yes i downloaded the file ( twice - thought i downloaded the wrong one ) from Canon. That was a mission in itself!:mad: :rolleyes: Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 From the README notes in the driver folder - some USB hubs may experience problems with MP drivers ( NO S**T!? ) if this happens, connect the device directly to the USB port on the PC ( where else do they think i would put it exactly??? ....anyway tried that too ) or change the USB port that the device is connected to ( Tried that too! ) I think im going to bang my head against the wall a few times. ;) Quote
RandyL Posted October 27, 2008 Posted October 27, 2008 Why did you try to choose the port manually. It should be automatic? Remove any printers from the control panel and try again. Reboot just to make sure. Remove the usb cable before rebooting. Next time click no when it asks you if you want to select a port manually. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 Why did you try to choose the port manually. It should be automatic? Remove any printers from the control panel and try again. Reboot just to make sure. Remove the usb cable before rebooting. Next time click no when it asks you if you want to select a port manually. I only tried doing that as a last resort..... Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 SORTED! I thought I'd try a different USB Cable which worked. Strange because I took the one i was using out of the other printer... Oh well. It all seems OK now guys - thanks loads. :) Quote
Spartan73 Posted October 27, 2008 Author Posted October 27, 2008 Good to hear Spartan. Lol Thx loads for your help mate !:D Quote
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