bluescreenofdeath Posted October 29, 2008 Posted October 29, 2008 ok so i hate vist i hate it...its just horrible and i've had thousands of problems in the past,,,i use my computer alot, making videos, editing tracks, ebay, facebook, youtube...i have a huge music library...i can't take vista's crap any more...i'm buying a mac asap...but untill then i was wondering if anyone could help me sort out this problem i have... ok so it all started about a week or so ago when my cp would run into a blue screen of death every time i logged on...this was due to a faulty driver i installed trying to play a game. i tried many many many many ways to fix it but none worked, so i eventually just repartitioned the whole disk and lost ALL OF MY FILES...my dream journal my school documents EVERYTHING...now naturally i had a backup...but it wasn't updated so alot of my important information was just *poof* gone. i got vista running alright, i reinstalled avg an all my usuall programs but then lord behold BSoD AGAIN!!!! wtf is going on...i sure as hell didn't know this time. so i repartioned the disk AGAIN by this point i'm pulling my hair out with frustration and agony!!! once vista started up i went about the usuall program instalations...tihs time makeing sure to backup my files for a system restore point. as i keep downloading new software and programs my computer seems to be alright this time....then i download a video game from vuze...this may have something to do with it, i duno, i just know that now whenever i start my cp it just freezes..let me elaborate i start my cp, i'm just ****ed off at it i want to take a kitana and *slice* anyway i start my cp an its like "your cp was shutdown in an unsafe manner" or sum like that...so then i hit run normally/or run safe mode...it doesn't matter both ways it @$#% up in the same way...this is what happens once i type my password to log on... icons pop up, but are not fully loaded, my windows start bar just has that little blue cirlce piece of crap sayin its loading...i can't hit start or anything...my icons remain little white pieces of paper...they have not loaded...i can't run task manager i can't click any icons i can't even exit out of the safe mode start page...if i try to click on something my cursor just becomes a little blue cirlce...and even that little dumb @$$ blue circle freezes!!! like wtf i dont know wht to do or how to fix this...i've searched almost every page in your forums and everywhere else...its been like this for the past 2 days and i desperatly need my cp back...my whole life is run on it...o btw when i try to restore my disk to an earlier point it just tells me i need to scan my disk...and when i do that nothing happens,,,so frustrated so annoyed i need help...i dont have the vista startup disk i'm about ready to go office space on its ass and destroy it... plz if anyone out there cares about a kid an his cp help me out, i will return the favor in this life or the next... Quote
Tootech Posted October 29, 2008 Posted October 29, 2008 Steady on there blusescreen, First thought is that you have a hardware fault. Could be memory, hard drive or even a board fault Can you post the spec or make & model of your PC. Quote
RandyL Posted October 29, 2008 Posted October 29, 2008 Hi blue; To be honest here you seem to be downloading and installing crap via a torrent program. On top of that you're probably getting infected with malware from the crap. In addition your AV is far from a good choice. Your computer shows all the classic signs of being re-infected over and over again. If you wish to proceed with this matter you need to get rid of all P2P and torrent programs and keep them off. Please note that it is against the rules for us to assist you with P2P or torrents so they have to go since it is the source of your problems. Are you willing to do so? Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
bluescreenofdeath Posted October 30, 2008 Author Posted October 30, 2008 well you guys are faster than i thought...impressive i am using a hp dv2500 special edition with a intel centrino duo proccessor i think... the p2p file sharing program i have is Vuze...i use it to download music...music is to my life as gas is to a car...it is essential and i wouldn't be able to run without it. however i recently downloaded a video game iso file or something...a pc game desgined after one of my favorite authors: H.P. Lovecraft. however i need my computer for many things other than listening to music and i have a considerably large music collection of my own...i could have put the puzzle together when i download more crap my computer goes on the fritz! i have another question and a comment: a. is there anything to get rid of the "infection" i seem to have, and/or prevent malware from entering my cp... b. i will gladly uninstall my torrent program if it means i will never have to deal with this sort of thing again...its certainly not worth the time or effort of cleaning my cp everytime i download a bad file or whatever like i said before i can't get in to my cp, so i dont know how i would uninstall that program...i'd like to retain some of the documents and files i currently have storred on it if thats possible... one more question, would this happen to me if i had been using a mac? i hear they can't catch a virus...? MUCH appreciated ~j.p.s. Quote
RandyL Posted October 30, 2008 Posted October 30, 2008 Look at this page on accessiing control panel functions. Typing appwiz.cpl in the run box or in a command prompt should open add/remove. Once removed I'll be back in a while and provide cleanup steps. A mac can get infected too it's just that there is more malware written for windows then a mac. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
bluescreenofdeath Posted October 30, 2008 Author Posted October 30, 2008 ok the deed is done, i just uninstalled Vuze and i am restarting my cp. so would you say that a mac is easier to manage than a pc...this is pretty off topic but why would one prefer a pc to mac? i just dont see it >.< Quote
RandyL Posted October 30, 2008 Posted October 30, 2008 Good deal. I'm a little unclear as to whether you can get on the net. I assume you use IE. If you can't click on the IE icon type iexplore in the run box or from a command prompt type "C:\Program Files\Internet Explorer\iexplore.exe" Google Please follow ALL the following steps in order if you can. Your computer could be infected with Malware. Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a combination of the words malicious and software. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code. Required Cleanup StepsDisable the Spybot Search & Destroy TEA TIMER if you use it and if it is enabled Run a Temporary file and cache cleaner (ATF) Run 2 Anti-Malware scanners (Listed Below) Run an Online Anti-Virus / Anti-Malware Scanner (Listed Below) Clear out old System Restore points If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file, do not do so unless requested. The reason to run multiple scanners is to ensure that no single scanner is missing something. The time it takes will vary depending on your system and your internet connection speed. Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes. The ESET online scan should take between 1 to 3 hours. In most cases, these scans will suffice to clean and disinfect your computer. Heavily infected systems or slower PCs can take much longer to scan and clean. For best results print the following instructions and bookmark this Web page To keep this guide printer-friendly, use your cursor to highlight the contents below. From your browser select File - Print and in the printer dialog box under "Print range" click the Selection choice to print out these instructions for removal of malware. http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/printer-selection.gif ____________________________________________ STEP 1 Disable Spybot Search & Destroys' TEA TIMER: (if installed, if not go to Step 2)Run Spybot-S&D in Advanced Mode. If it is not already set to do this Go to the Mode menu select "Advanced Mode" On the left hand side, Click on Tools Then click on the Resident Icon in the List Uncheck "Resident TeaTimer" and OK any prompts. Restart your computer. __________________________________________________ STEP 2 Follow these instructions carefully. Download ATF-Cleaner from Snapfiles.com to remove un-needed temporary files from your computer that may contain malware. You can also download it from Majorgeeks.com When you run ATF-Cleaner, check the items as shown below for Main. For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored Then click on "Empty Selected". http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner01.gif. http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner02.gif __________________________________________________ STEP 3 Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files. You do not have to send them your e-mail address, just click next. You can leave the automated check for updates on. You can uncheck "Send a diagnostic report to research center" if you don't want to send the information. DO NOT allow SUPERAntiSpyware to protect your Home Page settings. On the Top Left select the Scan your computer button. Make sure there is a CHECK MARK on all Fixed Drives. Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so. __________________________________________________ STEP 4 Install and run Malwarebytes' Anti-Malware from Malwarebytes - (direct download) Accept all defaults for the installer Allow the program to update the definitions Click on the Quick Scan and click Next. If any items are found allow it to clean them and then Reboot your computer. __________________________________________________ STEP 5 Run an online scan with ESET from Free Virus Scan: Use ESET's Online Antivirus Scanner You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan. If your computer is running Window's Vista, then you must first start Internet Explorer as an Administrator. To do so, right-click on the Internet Explorer icon in the Start Menu and select "Run as administrator" from the popup context menu. Accept the terms and click "Start". Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications". Click "Start" to begin the scan. When completed restart your computer __________________________________________________ Make sure your internet firewall security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating. At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted. If required this is the download link for TrendMicro™ HijackThis™ Unless instructed to by the Technician helping you then do not download this tool. Once you and the Technician agree that your system appears to be clean then you should delete all your System Restore points and recreate a new one. Please follow the instructions here How to turn off and turn on System Restore in Windows XP How to turn off and turn on System Restore in Windows Vista Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
bluescreenofdeath Posted October 30, 2008 Author Posted October 30, 2008 well i use mozilla firefox usually...but thats no problem...the problem is i can't access my desktop...even in safe mode....i can use command thing to go on the internet but i can either start my cp in safe mode, safe mode with networking, or safe mode with command prompt....so you see where i can't go online and use the command thing at the same time...or can i? in safe mode nothing loads as far as icons and stuff, just like normal mode....also when i start it in normal mode no icons appear in the bottom right hand corner when usually lots do...still combobulated but thanks for the help so far ~j.p.s. Quote
bluescreenofdeath Posted October 30, 2008 Author Posted October 30, 2008 also they way your explaining this to me is great, i understand those last steps perfectly i just dont know how to access the internet or download with my pc in its current state./...ty ~j.p.s. Quote
Dalo Harkin Posted October 30, 2008 Posted October 30, 2008 The fact that you cannot even access the HDD is very worrying - you cannot get in to any form of windows and when you boot to safe mode no icons are there - safe mode just boots the minimum drivers for windows to load - you may be better just doing a system restore from within safe mode Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
bluescreenofdeath Posted October 30, 2008 Author Posted October 30, 2008 hey guys...safe mode does actually work (>.<) its just really slow, but i got online and followed almost all of those steps....still in the process of completing...will let you know asap when i'm done...ty Quote
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