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Posted

hi all

i downloaded stopzilla free version at the weekend when i was having some problems , i ran the scan and it found all sorts of nasties, thats when i came on here and asked for some advice

i ran all the scans i was told to do and everything went great since then stopzilla runs a daily scan but keeps finding the same nasties so i run the superantispy and the malwarebytes and even the eset scans but they say all clear

this morning i decided to uninstall STOZILLA everything went wrong again and i couldnt get my internet at all i had to do a system restore to yesterdays date all is fine but STOPZILLA is still saying i have nasties can i not get rid of STOPZILLA as it wants me to buy the full version before it takes the nasties away

please can someone advise

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Posted

OK It seems this can be problematic sometimes. Let's just take some baby steps to start with and see if that works first.

 

First of all keep System Restore on. FOR NOW.

 

Update the scanners we suggested.

 

Right click the stopzilla icon in the system tray. Click exit.

 

Go to add/remove and uninstall it again.

 

Run the scans agains.

 

If everything works well let us know.

 

If not there are other steps to take.

 

I have heard where this program produces false positives.

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Posted

It might also be wise to uncheck everything in the startup tap in msconfig related to stopzilla before uninstalling.

 

Start>Run>type in msconfig>startup tab> uncheck stopzilla entries>apply ok etc>reboot.

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Posted
i have managed to uninstall STOPZILLA and my internet seems to work i ran the scans and superantispy found 4 adware then i ran malware bytes and it found nothing i went to msconfig and i couldnt see anything with STOPZILLA but there were other things in there such as google desktop google toolbar notifyer, i tunes helper and ZLH which is something to do with madesafe which i dont use can these be taken out
Posted

They can be unticked - if you no longer use them - and if further down the line you want them on again you can just retick them -

The best way though if you do not use them is to just remove the programs via add/remove

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Posted
No worries - any issues and come bck to us.

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