Offline Files and Synchronisation

[Guest andrew@tme.co.uk]

A client has a problem where 3 of the users laptops are setup to

synchronise My Docs with a Windows 2003 SP2 server.

 

The problem is that the laptops will not save properly when working

offline. MS office will lock up when trying to save to the offline

folder and sync errors occur when the users return to the office.

 

I have tried re-initialising the offline cache but this doesn't make a

difference. I have also tried it on a brand new laptop and still the

errors occurs.

 

This all suggests that the server is misbehaving. Is there a away to

re-initilise the offline database on the server?

 

Or can someone shed some light on this?

 

Thanks

Andrew

[Guest Anthony]

Re: Offline Files and Synchronisation

 

1) Do you have any errors in the logs, on client or server?

2) Have you set the standard settings for Caching on the W2K3 share?

There is no database on the server. It is a client-side function,

Anthony

http://www.airdesk.co.uk

 

 

<andrew@tme.co.uk> wrote in message

news:1190560523.741027.325790@o80g2000hse.googlegroups.com...

>A client has a problem where 3 of the users laptops are setup to

> synchronise My Docs with a Windows 2003 SP2 server.

>

> The problem is that the laptops will not save properly when working

> offline. MS office will lock up when trying to save to the offline

> folder and sync errors occur when the users return to the office.

>

> I have tried re-initialising the offline cache but this doesn't make a

> difference. I have also tried it on a brand new laptop and still the

> errors occurs.

>

> This all suggests that the server is misbehaving. Is there a away to

> re-initilise the offline database on the server?

>

> Or can someone shed some light on this?

>

> Thanks

> Andrew

>

[Guest andrew@tme.co.uk]

Re: Offline Files and Synchronisation

 

No erros on the server and none on the client either. Doesn't help at

all.

 

The caching settings on the server share has not be changed (I assume

you mean the Caching button on the Sharing tab in properties on the

folder?). I did check this as thought it may have something to do with

that but unfortunately everything is ok there.

 

Any other ideas?

 

On 23 Sep, 17:53, "Anthony" <anthony.s...@spammedout.com> wrote:

> 1) Do you have any errors in the logs, on client or server?

> 2) Have you set the standard settings for Caching on the W2K3 share?

> There is no database on the server. It is a client-side function,

> Anthonyhttp://www.airdesk.co.uk

>

> <and...@tme.co.uk> wrote in message

>

> news:1190560523.741027.325790@o80g2000hse.googlegroups.com...

>

> >

> >A client has a problem where 3 of the users laptops are setup to

> > synchronise My Docs with a Windows 2003 SP2 server.

>

> > The problem is that the laptops will not save properly when working

> > offline. MS office will lock up when trying to save to the offline

> > folder and sync errors occur when the users return to the office.

>

> > I have tried re-initialising the offline cache but this doesn't make a

> > difference. I have also tried it on a brand new laptop and still the

> > errors occurs.

>

> > This all suggests that the server is misbehaving. Is there a away to

> > re-initilise the offline database on the server?

>

> > Or can someone shed some light on this?

>

> > Thanks

> > Andrew- Hide quoted text -

>

> - Show quoted text -

[Guest Anthony]

Re: Offline Files and Synchronisation

 

What are the "sync errors" you refer to?

Anthony, http://www.airdesk.co.uk

 

 

<andrew@tme.co.uk> wrote in message

news:1190573027.916191.282620@r29g2000hsg.googlegroups.com...

> No erros on the server and none on the client either. Doesn't help at

> all.

>

> The caching settings on the server share has not be changed (I assume

> you mean the Caching button on the Sharing tab in properties on the

> folder?). I did check this as thought it may have something to do with

> that but unfortunately everything is ok there.

>

> Any other ideas?

>

> On 23 Sep, 17:53, "Anthony" <anthony.s...@spammedout.com> wrote:

>> 1) Do you have any errors in the logs, on client or server?

>> 2) Have you set the standard settings for Caching on the W2K3 share?

>> There is no database on the server. It is a client-side function,

>> Anthonyhttp://www.airdesk.co.uk

>>

>> <and...@tme.co.uk> wrote in message

>>

>> news:1190560523.741027.325790@o80g2000hse.googlegroups.com...

>>

>> >

>> >A client has a problem where 3 of the users laptops are setup to

>> > synchronise My Docs with a Windows 2003 SP2 server.

>>

>> > The problem is that the laptops will not save properly when working

>> > offline. MS office will lock up when trying to save to the offline

>> > folder and sync errors occur when the users return to the office.

>>

>> > I have tried re-initialising the offline cache but this doesn't make a

>> > difference. I have also tried it on a brand new laptop and still the

>> > errors occurs.

>>

>> > This all suggests that the server is misbehaving. Is there a away to

>> > re-initilise the offline database on the server?

>>

>> > Or can someone shed some light on this?

>>

>> > Thanks

>> > Andrew- Hide quoted text -

>>

>> - Show quoted text -

>

>