can i save my pics off hardrive

[Guest grampage@hotmail.com]

have an acer aspire1700 running xp...im a newbie but i think i might

have a virus.....my laptop got realy slow and i couldnt shut it

down...so i had to turn off by holding power button down...now when i

turn it on the aspire screen comes up then windows xp comes up for a

2

seconds then there is a flash of a blue screen with writing on but

its

too fast too read then it goes back to beginning and does it all over

again....i tried starting it with the restore disk but it just does

the same thing

i have read what is on the bluescreen ....it says .....disable or

uninstal any anti virus, disk defrag or backup utilities

check your hard drive configuration and check any updated

drivers....run chkdsk/f to check for hd corruption and restart

computer.........HOW DO I DO THIS IF I CANT GET COMPUTER TO

RUN..it wont start in safe mode....thanks for any help...............i

have taken it

out put it in an external case and connected it to my ibm....i get

message saying the file directory is corrupted and unreadable...it

there any way to get my pics off the harddrive

what is the best way to save the pics.....im worried about and wiping

them off

im even willing to shell out some cash if there is good software to do

this....thanks for any help

[Guest Lanwench [MVP - Exchange]]

Re: can i save my pics off hardrive

 

grampage@hotmail.com wrote:

> have an acer aspire1700 running xp...im a newbie but i think i might

> have a virus.....my laptop got realy slow and i couldnt shut it

> down...so i had to turn off by holding power button down...now when i

> turn it on the aspire screen comes up then windows xp comes up for a

> 2

> seconds then there is a flash of a blue screen with writing on but

> its

> too fast too read then it goes back to beginning and does it all over

> again....i tried starting it with the restore disk but it just does

> the same thing

> i have read what is on the bluescreen ....it says .....disable or

> uninstal any anti virus, disk defrag or backup utilities

> check your hard drive configuration and check any updated

> drivers....run chkdsk/f to check for hd corruption and restart

> computer.........HOW DO I DO THIS IF I CANT GET COMPUTER TO

> RUN..it wont start in safe mode....thanks for any help...............i

> have taken it

> out put it in an external case and connected it to my ibm....i get

> message saying the file directory is corrupted and unreadable...it

> there any way to get my pics off the harddrive

> what is the best way to save the pics.....im worried about and wiping

> them off

> im even willing to shell out some cash if there is good software to do

> this....thanks for any help

 

Hi - I suggest you find a good local technician to help you with this before

proceeding with anything at all, as it's entirely possible you may make

things worse. If there's a Craig's List for your area, or anything similar,

that's a good place to find someone. It's best to avoid the "box store" tech

support desk if you have other options.