Offline files issue

[Guest Paul]

Users on my W2K3 domain are experiencing the following problem: Their logon

scripts map multiple shared drives, all from a single Network Appliance

fileserver. The mappings include H: (their home directory), P: (public

share), and G: (groupdata share), etc.

 

The problem occurs when a user enables offline files on their PC, and

configures their home directory (mapped as H:) to synchronize. The

synchronization works fine, BUT when the user attempts to access the other

shared directories, such as P: (public), or G: (groupdata), they see only

the empty root folder of that share, none of the subfolders or contents,

even though the drives have multiple subfolders and files, and were mapped

at logon. If I disable synchronization of the H: drive, all of the contents

of the mapped P and G drives magically are once again visible and available,

so permissions are not an issue. If you attempt to manually map one of these

drives while synchonization of H: is enabled, you receive an error stating

the "network drive is not found", almost as if the user is working offline,

but they are working online.

 

I have seen this issue on client machines on my network in the past, and the

problem does not affect all systems, only some. So far, I have been unable

find anything to help resolve it. It's been an ongoing issue for more than a

few months. Any input at all is greatly appreciated.

[Guest Mathieu CHATEAU]

Re: Offline files issue

 

Hello,

 

did you wait for the sync to complete ?

What is the brand of your appliance ?

 

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

"Paul" <paul@nodomain.com> wrote in message

news:uCjJ2Yq$HHA.3716@TK2MSFTNGP03.phx.gbl...

> Users on my W2K3 domain are experiencing the following problem: Their

> logon scripts map multiple shared drives, all from a single Network

> Appliance fileserver. The mappings include H: (their home directory), P:

> (public share), and G: (groupdata share), etc.

>

> The problem occurs when a user enables offline files on their PC, and

> configures their home directory (mapped as H:) to synchronize. The

> synchronization works fine, BUT when the user attempts to access the other

> shared directories, such as P: (public), or G: (groupdata), they see only

> the empty root folder of that share, none of the subfolders or contents,

> even though the drives have multiple subfolders and files, and were mapped

> at logon. If I disable synchronization of the H: drive, all of the

> contents of the mapped P and G drives magically are once again visible and

> available, so permissions are not an issue. If you attempt to manually map

> one of these drives while synchonization of H: is enabled, you receive an

> error stating the "network drive is not found", almost as if the user is

> working offline, but they are working online.

>

> I have seen this issue on client machines on my network in the past, and

> the problem does not affect all systems, only some. So far, I have been

> unable find anything to help resolve it. It's been an ongoing issue for

> more than a few months. Any input at all is greatly appreciated.

>

>