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Unable to install Xerox WorkCentre 7345


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Posted

I am trying to install a Xerox WorkCentre On my Windows 2000 Server. I go

through the normal steps to add the printerbut right after if copies the

drivers to the server I get the message "Can not add printer Operation could

not be completed"

 

This is the only printer I have had this problem with. We have 20+ HP

printers installed without error. I have tried updated drivers, older

drivers, default drivers all with the same result. Any ideas why this is

happening and how can I resolve it?

 

Thank you.

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Guest Meinolf Weber
Posted

Re: Unable to install Xerox WorkCentre 7345

 

Hello Steve,

 

Check if the Print spooler service is running.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

> Can not add printer Operation could not be completed

>

Posted

Re: Unable to install Xerox WorkCentre 7345

 

Thanks Meinolf,

 

I did check that previously and it was running. I actually have resolved

this issue. The vendors drivers were bad. I called Xerox and they gave me new

drivers that resolved this problem.

 

Thank you for your help.

 

Steve

 

"Meinolf Weber" wrote:

> Hello Steve,

>

> Check if the Print spooler service is running.

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and confers

> no rights.

>

> > Can not add printer Operation could not be completed

> >

>

>

>


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