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Posted

Hi all,

Does anyone know how I can stop the pixels disappearing when I scroll through my emails and web pages? Lines of pixels appear all over the screen.

 

I use Windows XP SP2 and am sad to admit that I have used AOL as my portal to the www for the last 9 years, but have been told today that I must use Internet Explorer as my entryway to the web.

 

I've run AVG and AdAware etc, uninstalled and re-installed AOL (twice) so suspect it is something lurking in my PC.

 

The more I learn about PCs the less I seem to know,

Richard

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Guest Wolfeymole
Posted

Hello Dragon

 

Welcome to Extreme Tech Support - Free PC Help

 

Who told you that you have to use IE to get on the net?

 

That's rubbish.

 

You can use any browser of your choice mate like Firefox or Opera etc.

 

This issue sounds to me like your monitor is on the way out or you have a graphics card problem.

 

Have you tried hooking the monitor to another pc to see if the pixel issue occurs on that?

 

As an aside you may wish to update to Service Pack 3 also.

Posted

Thanks Wolfeymole

 

Thanks Wolfeymole,

Installed SP3 made no difference. AOL staff said to use IE, just installed AOL 9 VR for 3rd time and can now access www through AOL. Old habits die very hard as you get older.

With regard to the pixels I've only one monitor (apart from an old Amstrad monitor up in the loft) which shows the pixels perfectly initially, only when I scroll do they disappear. As I write this the text is perfect.

 

I just scrolled up and down and the whole screen (including every open page behind this one too) looks like it has gone through a very bad printer leaving lines of marks and barely readable print, yet the new text I write in this paragraph is perfectly legible.

 

Whilst I paused for thought, as I tend to do a lot as I age, the whole screen has become pristine clear again, so scrolled again and back to receive dirty print screen. Clicking to and from other pages on my screen actually clears up the problem in this email text box, but not for the rest of your page.

 

Would taking my graphics card out and snarling at it make all of my problems go away?

 

Thanks again Richard

Posted

Hello and Welcome to FPCH Richard. :)

 

Does this problem occur only on webpages or does it also occur when you scroll down through multi-paged documents? If it does the same offline, then as Wolfey suspects, your monitor may be on its last leg.

 

-- Goku

Guest Wolfeymole
Posted
Let's just be clear on this as certain parts of your reply are confusing, do you have a TFT or a CRT monitor?

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