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Root\seehcricd??

EdBo
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EdBo Newbie

EdBo

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Hello!

 

 

 

I've been having a few issues with my computer which usually end up with the blue screen of death. I've run all sorts of diagnostic programs and the only consistent thing that keeps popping up is that "root\seehcricd" is an unknown device. Has anyone come across this before?

 

 

 

Thanks.

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  • ExTS Admin
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  • ExTS Admin
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There is some software installed that created the device and now the software must not have been uninstalled correctly. Do you have any Cyberlink software installed? If you do uninstall it and the error and blue screens should end.

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EdBo Newbie

EdBo

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There is some software installed that created the device and now the software must not have been uninstalled correctly. Do you have any Cyberlink software installed? If you do uninstall it and the error and blue screens should end.

 

 

 

Thank you. I've checked for cyberlink software but there isn't anything on my system.... Is there a more detailed search I should do to look for it?

  • ExTS Admin
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AWS

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  • ExTS Admin
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Check for any arcade games you might have installed or any other games that allow you to connect to a server to play online. I would also do a complete scan for any malware. Although I can find nothing that indicates this is a malware problem it never hurts to check.

Need computer support? Then why not join Extreme Tech Support. Register here

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Please return here where you may be able to help someone else.

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EdBo Newbie

EdBo

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Check for any arcade games you might have installed or any other games that allow you to connect to a server to play online. I would also do a complete scan for any malware. Although I can find nothing that indicates this is a malware problem it never hurts to check.

 

 

 

I had a look for all those, and run a scan but again I came up with nothing. The only thing I can think of that could be a cause is an old Sony Ericsson program I had to connect a mobile phone to the computer. I uninstalled this a few months ago but have noticed a few problems with my USB ports since - do you think this could have caused a problem with the registry?

  • ExTS Admin
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AWS

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  • ExTS Admin
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Yes that is probably the problem. It left remnants of the program installed.

Need computer support? Then why not join Extreme Tech Support. Register here

We are members helping other members.

Please return here where you may be able to help someone else.

After all, no one knows everything and you may have the answer that someone needs.

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