Users sessions get reset

[Guest Chip]

Over the past week and in the past I've had it happen to me. A user can be in

the middle of working on an e-mail or something of the sort, and the user get

disconnected corection they get reset. Originally I thought it was the GPO

doing this, but I'm now wondering if it is anything else since the GPO is not

set to disconnect or log off an idle session.

When the user that was working on an e-mail in outlook does relog back in,

it is a completely new session, there is now sign of them ever being logged

in before. I've had this happen to myself then logged in as Admin and did not

see my session as disconnected in termianal services manager.

It's almost like they got reset by the server. Has anyone else seen this

happen? or have any idea as to what is causing it?

 

Thanks

 

Chip

[Guest Jeff Pitsch]

Re: Users sessions get reset

 

Is your policy setup to reset a session limit reached or broken

connection? If so, change it so that it disconnects the session. Then

you can start troubleshooting the problem of why they are getting

disconnected in the first place.

 

Jeff Pitsch

Microsoft MVP - Terminal Server

Citrix Technology Professional

Provision Networks VIP

 

Forums not enough?

Get support from the experts at your business

http://jeffpitschconsulting.com

 

Chip wrote:

> Over the past week and in the past I've had it happen to me. A user can be in

> the middle of working on an e-mail or something of the sort, and the user get

> disconnected corection they get reset. Originally I thought it was the GPO

> doing this, but I'm now wondering if it is anything else since the GPO is not

> set to disconnect or log off an idle session.

> When the user that was working on an e-mail in outlook does relog back in,

> it is a completely new session, there is now sign of them ever being logged

> in before. I've had this happen to myself then logged in as Admin and did not

> see my session as disconnected in termianal services manager.

> It's almost like they got reset by the server. Has anyone else seen this

> happen? or have any idea as to what is causing it?

>

> Thanks

>

> Chip

[Guest Chip]

Re: Users sessions get reset

 

Jeff,

 

Not to sound like a Newbie, but I've seen in the GPO where I can disconnect

a session after so many minutes and also seen I can log off a disconnected

session ut I don;t recall seeing a reset option. Also can this be done in a

local policy on the term servers? Reason I ask is becasue I'm not part of any

GPO, while I got disconnected as did other users. I'd think it would be

network then but I'm on a cable modem and they are on a P2P network so that

ruins that thought.

So while I send this I'll also search through the GPO's and term server for

a clue.

 

Thanks,

Chip

 

"Jeff Pitsch" wrote:

> Is your policy setup to reset a session limit reached or broken

> connection? If so, change it so that it disconnects the session. Then

> you can start troubleshooting the problem of why they are getting

> disconnected in the first place.

>

> Jeff Pitsch

> Microsoft MVP - Terminal Server

> Citrix Technology Professional

> Provision Networks VIP

>

> Forums not enough?

> Get support from the experts at your business

> http://jeffpitschconsulting.com

>

> Chip wrote:

> > Over the past week and in the past I've had it happen to me. A user can be in

> > the middle of working on an e-mail or something of the sort, and the user get

> > disconnected corection they get reset. Originally I thought it was the GPO

> > doing this, but I'm now wondering if it is anything else since the GPO is not

> > set to disconnect or log off an idle session.

> > When the user that was working on an e-mail in outlook does relog back in,

> > it is a completely new session, there is now sign of them ever being logged

> > in before. I've had this happen to myself then logged in as Admin and did not

> > see my session as disconnected in termianal services manager.

> > It's almost like they got reset by the server. Has anyone else seen this

> > happen? or have any idea as to what is causing it?

> >

> > Thanks

> >

> > Chip

>

[Guest Jeff Pitsch]

Re: Users sessions get reset

 

This setting can be found in the user account properties and the RDP-TCP

properties on the terminal server itself.

 

Jeff Pitsch

Microsoft MVP - Terminal Server

Citrix Technology Professional

Provision Networks VIP

 

Forums not enough?

Get support from the experts at your business

http://jeffpitschconsulting.com

 

Chip wrote:

> Jeff,

>

> Not to sound like a Newbie, but I've seen in the GPO where I can disconnect

> a session after so many minutes and also seen I can log off a disconnected

> session ut I don;t recall seeing a reset option. Also can this be done in a

> local policy on the term servers? Reason I ask is becasue I'm not part of any

> GPO, while I got disconnected as did other users. I'd think it would be

> network then but I'm on a cable modem and they are on a P2P network so that

> ruins that thought.

> So while I send this I'll also search through the GPO's and term server for

> a clue.

>

> Thanks,

> Chip

>

> "Jeff Pitsch" wrote:

>

>> Is your policy setup to reset a session limit reached or broken

>> connection? If so, change it so that it disconnects the session. Then

>> you can start troubleshooting the problem of why they are getting

>> disconnected in the first place.

>>

>> Jeff Pitsch

>> Microsoft MVP - Terminal Server

>> Citrix Technology Professional

>> Provision Networks VIP

>>

>> Forums not enough?

>> Get support from the experts at your business

>> http://jeffpitschconsulting.com

>>

>> Chip wrote:

>>> Over the past week and in the past I've had it happen to me. A user can be in

>>> the middle of working on an e-mail or something of the sort, and the user get

>>> disconnected corection they get reset. Originally I thought it was the GPO

>>> doing this, but I'm now wondering if it is anything else since the GPO is not

>>> set to disconnect or log off an idle session.

>>> When the user that was working on an e-mail in outlook does relog back in,

>>> it is a completely new session, there is now sign of them ever being logged

>>> in before. I've had this happen to myself then logged in as Admin and did not

>>> see my session as disconnected in termianal services manager.

>>> It's almost like they got reset by the server. Has anyone else seen this

>>> happen? or have any idea as to what is causing it?

>>>

>>> Thanks

>>>

>>> Chip