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Print Delay with AD Printer


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Guest cyberdude
Posted

I asked this question back in July, but received no answer. As I'm rather

new to this, any help would be appreciated. I'm still having the same

problem and those who are affected (especially my boss) are getting a little

perturbed. Thanks in advance.

 

For some reason which I have yet been unable to figure, a few of my users who

were upgraded from NT profiles to 2003 profiles have a delay of approx 24hrs

when printing to our color printer (shared out using AD). While newly

installed profiles - not upgraded - have no delay. Any idea what is going on

here??

 

Thanks,

 

Tom

--

Tom Zucker-Scharff

Systems Administrator

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Guest Ryan Hanisco
Posted

RE: Print Delay with AD Printer

 

Hi Cyberdude,

 

If you've been working with this for so long, I am sure you've gone through

a ton of things to try to resolve it. Maybe you could give us a lit of what

you've checked already.

 

As a starting point. I would pull the networked printer and try printing to

it directly. This should let you know if there is a local spooler or a

driver issue. From there I would work on updating the driver on the server

and forcing the workstation to add the printer again. If the issue still

persisted, I would start troubleshooting at the profiles themselves.

(UPHClean and all that.)

--

Ryan Hanisco

MCSE, MCTS: SQL 2005, Project+

http://www.techsterity.com

Chicago, IL

 

Remember: Marking helpful answers helps everyone find the info they need

quickly.

 

 

"cyberdude" wrote:

> I asked this question back in July, but received no answer. As I'm rather

> new to this, any help would be appreciated. I'm still having the same

> problem and those who are affected (especially my boss) are getting a little

> perturbed. Thanks in advance.

>

> For some reason which I have yet been unable to figure, a few of my users who

> were upgraded from NT profiles to 2003 profiles have a delay of approx 24hrs

> when printing to our color printer (shared out using AD). While newly

> installed profiles - not upgraded - have no delay. Any idea what is going on

> here??

>

> Thanks,

>

> Tom

> --

> Tom Zucker-Scharff

> Systems Administrator

>

>

Guest cyberdude
Posted

RE: Print Delay with AD Printer

 

Thanks for your reply. Here is what I've tried so far:

 

Printing locally - works fine

printing from other computers to the net printer - works fine

deleting printers on affected machines/profiles and reinstalling - no go

created test user and tried printing from affected machine - no go

tried connecting to printer through AD and as a shared printer from the server

 

The more I look at what I've already done, the more I think it must be

something one the specific machine and not the profiles. Especially when I

try printing to the net printer from a different profile on the same machine

- which doesn't work.

 

So does that mean I need to reinstall windows on those machines, or is there

something more specific and less drastic that I can do?

--

Tom Zucker-Scharff

Systems Administrator

 

 

 

 

"Ryan Hanisco" wrote:

> Hi Cyberdude,

>

> If you've been working with this for so long, I am sure you've gone through

> a ton of things to try to resolve it. Maybe you could give us a lit of what

> you've checked already.

>

> As a starting point. I would pull the networked printer and try printing to

> it directly. This should let you know if there is a local spooler or a

> driver issue. From there I would work on updating the driver on the server

> and forcing the workstation to add the printer again. If the issue still

> persisted, I would start troubleshooting at the profiles themselves.

> (UPHClean and all that.)

> --

> Ryan Hanisco

> MCSE, MCTS: SQL 2005, Project+

> http://www.techsterity.com

> Chicago, IL

>

> Remember: Marking helpful answers helps everyone find the info they need

> quickly.

>

>

> "cyberdude" wrote:

>

> > I asked this question back in July, but received no answer. As I'm rather

> > new to this, any help would be appreciated. I'm still having the same

> > problem and those who are affected (especially my boss) are getting a little

> > perturbed. Thanks in advance.

> >

> > For some reason which I have yet been unable to figure, a few of my users who

> > were upgraded from NT profiles to 2003 profiles have a delay of approx 24hrs

> > when printing to our color printer (shared out using AD). While newly

> > installed profiles - not upgraded - have no delay. Any idea what is going on

> > here??

> >

> > Thanks,

> >

> > Tom

> > --

> > Tom Zucker-Scharff

> > Systems Administrator

> >

> >


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