Resolution: Updates are not installed successfully after a repairof Windows XP

[Guest MowGreen [MVP]]

Updates are not installed successfully from Windows Update, from

Microsoft Update, or by using Automatic Updates after you repair a

Windows XP installation

http://support.microsoft.com/kb/943144

> CAUSE

> This problem occurs because of how the Windows XP repair operation replaces Windows system

> files. When you repair a Windows installation by using a Windows XP CD, the repair

> operation performs both of the following operations:

> • It replaces all the Windows system files with the corresponding files from the CD.

>

> Note This includes the Windows Update files.

> • It restores the Windows registry.

> The latest version of Windows Update includes a file that was not available in the

> release version of Windows XP. This file is named Wups2.dll. Therefore, after the repair

> operation is complete, the following situation exists:

> • The Wups2.dll file remains on the computer.

> • The registry entries that correspond to this file are missing.

> Because the registry files that correspond to the Wups2.dll file are missing, update

> installations are unsuccessful.

> RESOLUTION

> To resolve this problem, register the Wups2.dll file in Windows. To do this, follow

> these steps:

> 1. Stop the Automatic Updates service. To do this, follow these steps:

> a. Click Start, click Run, type cmd, and then click OK.

> b. At the command prompt, type the following command, and then press ENTER:

> net stop wuauserv

> 2. Register the Wups2.dll file. To do this, follow these steps:

> a. At the command prompt, type the following command, and then press ENTER:

> regsvr32 %windir%\system32\wups2.dll

> Note For a computer that is running Windows XP Professional x64 Edition, type the

> following command, and then press ENTER:

> regsvr32 %windir%\syswow64\wups2.dll

> b. Click OK on each verification message that you receive.

> 3. Start the Automatic Updates service. To do this, type the following command at the

> command prompt, and then press ENTER:

> net start wuauserv

> 4. Exit the command prompt. To do this type exit, and then press ENTER.

 

 

MowGreen [MVP 2003-2007]

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Never Forgotten

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