HP3390 network printer is not listed in the printer list

[Guest ervo]

Hi,

 

We have a problem.

we have on a remote lan a network printer HP3390 connected with tcp port.

when the client connect to our terminal server in the main office the

printer is not listed/ available. in the main office we have same printer ,

also tcp port and is working fine. the driver is so installed on the TS .

 

tx for your help

[Guest TP]

Re: HP3390 network printer is not listed in the printer list

 

Hi,

 

Is this printer installed on the client's local machine?

 

If yes please make sure that the user is running the version of

the Remote Desktop Client that came with your 2003 server.

The install for it is located on your server's hard drive here:

 

C:\WINDOWS\system32\clients\tsclient\win32\msrdpcli.msi

 

Thank you.

 

-TP

 

ervo wrote:

> Hi,

>

> We have a problem.

> we have on a remote lan a network printer HP3390 connected with tcp

> port. when the client connect to our terminal server in the main

> office the printer is not listed/ available. in the main office we

> have same printer , also tcp port and is working fine. the driver is

> so installed on the TS .

>

> tx for your help