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Trusted Program?

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Yesterday a program broke into my activities to say I had a lot of viruses and trojans. I did a lot of stuff in a panic. My WMicrosoft Security Essentials would not turn on. Apparently these programs have the ability to turn off one's virus protection. I signed on to something called Microsoft Support, thinking it was a Microsoft site, and ended up spending a lot of money. I am afraid I was duped. How can I know?

 

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