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phone call on behalf of windows because my computer was reporting a lot of errors. Is this a legimi

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I just had a phone call from someone who said they worked for Iconic International and that They were calling on behalf of windows because my computer was reporting a lot of errors. The number they gave to me was 0358646441. Is this a legimite call?

If not what is the scam. They got me to hold down the Ctrl Key, window key and r they computer when ding and then I told them I was not confortable doing this until I had asked more questions from an independant source... Have I done any harm?

 

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