windows 7 Windows 8 will not run on my 3year old HP pc

[News Bot]

I have a HpTouchsmart 600-1030 computer, 3 years old, running Windows 7 perfectly. I ran the MS win 8 upgrade assistant which said I could run Win 8 on my machine (with reservations on the touchscreen performance). I purchased the Win 8 upgrade and installed

it on my machine. On restart it produced the Win8 logo, but reported there were no drivers installed!

Speaking to MS technical they suggested that I downloaded a second copy of the software and tried again, even though the checks said the original download was OK. The results were the same and a second call to MS technical told me to contact HP Technical.

They told me that this machine was not compatible with Win 8 and as it is now out of warranty, so no drivers would be developed for the machine.

This is different to the Upgrade system report and belies the statement that it will run on any modern Win 7 machine

Where is the 'App website' for help on this matter as apart from purchasing the download and two very long calls to MS, with no offer of a refund available I am very frustrated with both companies!

 

 

 

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