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I never had a chance to make factory default disks for the Gateway NV57 notebook as the employee was in a hurry to use it. It is a new laptop that was purchased about 6 months ago for an employee and after a Microsoft update it would not start. All repair

and recovery options fail. I could probably contact Gateway but I do not want the Gateway version with the extra added software, just plain Windows7(64) is best for us. The Windows serial is still intact on the bottom of the laptop.

 

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