windows 8 Issue disconnecting USB disks formatted in NTFS

[News Bot]

Hello everybody,

I’m facing some trouble with Windows 8 Pro and USB disks in NTFS

Everything works fine (reading, copying files) until I disconnect my disk: it still appears in the explorer and the devices manager

The explorer starts going crazy as it still seems to try accessing it…

After some time, all the Explorer processes running hang and I must reboot (hard reset as soft stays blocked on Windows closing)

 

The issue occurs with USB keys, external hard drives or via docking stations but only for devices formatted in NTFS.

The same key formatted in FAT32 works fine and can be disconnected with no trouble.

I got the issue disconnecting the disk or ejecting it ‘properly’

 

I got an X79 chipset; the motherboard is a Gigabyte GA-X79-UD3 and all its drivers are up to date.

 

Here are a few tests I’ve performed:

- Process hanging also appears with the management console if I try to uninstall the USB keys drivers (with the key connected)

- After disconnecting my NTFS USB key, no new USB devices connected are recognized.

They don’t appear in devices manager and if I try a ‘Scan for Hardware change’ the process stays stuck

- I’ve tried to check with ProcessExplorer (sysinternals) if any process was using the file handle associated to my key before disconnecting it but nothing.

ProcessExplorer stays stuck if I make another after the disconnection.

- Issue also occurs in Safe mode where (normally) only generic drivers are loaded

 

Any suggestions are welcome ^^

 

Thanks,

Tchouty

 

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