Start up changed by update Yahoo, Aol, and Gadgets unwanted. Cannot access "my documents" Why th

[AWS]

This is the second time in 2 months. The background was different and a bunch of gadgets appeared on a side bar that I never have on my desk top. When I tried to get onto internet for some answers I found my home page had been hijacked by Yahoo. I never

use yahoo nor do I use the AOL stuff that appeared as a separate tab.

Since the first time this happened a couple of months ago I have been denied access to "my documents", and some others, and left with no solution to regain that access or reason why this happened.

 

The experience the first time was frightening and I restored my computer to an earlier date. I then, out of fear, went through a process of checking all of my financial links and ran a full credit check to get some piece of mind that this was not a tampering

issue caused by a bug, worm or other computer predator.

How can I stop this from happening again and how can I regain the access to my files that have been saved?

I am not very high tech so need some layman guidance on this issue.

 

Thank you to anyone who can help

 

 

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