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hi there

My notebook was bought in my local tesco 3 years ago with Windows XP preinstalled, I had the key code on the bottom, had to have the notebook rebooted with fresh windows XP installed, and now I cant activate my Windows key code.

 

I have rung microsoft and they told me it was blocked and to ring my manufacturer, never had such a farce before !

This is a copy of my info, can you give me any advice what to do ?

 

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Not Activated

Validation Code: 1

Cached Validation Code: N/A

Windows Product Key: *****-*****-9V36K-DB2FX-JQY7J

Windows Product Key Hash: xhflwX1Je+HT3Q6WRksa4rwbtps=

Windows Product ID: 76477-OEM-2154351-27167

Windows Product ID Type: 3

Windows License Type: OEM System Builder

Windows OS version: 5.1.2600.2.00010200.3.0.hom

ID: {5EA7CFCB-CB45-4BFB-9D86-7826CC1E6A15}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: N/A

Architecture: N/A

Build lab: N/A

TTS Error: N/A

Validation Diagnostic: FCEE394C-429-80040154_025D1FF3-344-80040154_025D1FF3-229-80040154_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A

Version: N/A

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: B4D0AA8B-543-80070002_FCEE394C-429-80040154_025D1FF3-344-80040154_025D1FF3-229-80040154_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:Program FilesInternet ExplorerIEXPLORE.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:WINDOWSsystem32syssetup.dll[5.1.2600.5512], Hr = 0x800b0100

Other data-->

Office Details: {5EA7CFCB-CB45-4BFB-9D86-7826CC1E6A15}1.9.0027.05.1.2600.2.00010200.3.0.homx32*****-*****-*****-*****-JQY7J76477-OEM-2154351-271673S-1-5-21-1085031214-57989841-527237240FEBC0A900184406504090409Afghanistan

Standard Time(GMT+04:30)03109

 

Licensing Data-->

N/A

Windows Activation Technologies-->

N/A

HWID Data-->

N/A

OEM Activation 1.0 Data-->

BIOS string matches: yes

Marker string from BIOS: 1C8FF:Compaq Computer Corporation|1C8A8:Compaq Computer Corporation|1C8A8:Compaq Computer Corporation|13D0F:GENUINE C&C INC|1C8A8:Hewlett-Packard Company|1C9A5:Inventec(Taipei)

Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->

N/A

Thanks in advance

 

 

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